ISO 9001:2026 replaced ISO 9001:2015 on 16 September 2026 and every certified organisation now faces the same question: not whether to transition, but when, and what it will involve. This half-day briefing session cuts through the noise, giving auditors, quality professionals and business leaders a clear, practical understanding of what the revision means for their organisation and its quality management system (QMS). Note: this is a discussion-based briefing focused on the practical business implications of the revision. If you are a third-party auditor and you need only clause change information to the standard then you may prefer CQI and IRCA's dedicated eLearning course.Duration1/2 Day - Choose from;13.00 - 16.30 - 11 November 2026or09.00 - 12.30 - 4 December 2026Who should attend?This session is for you if you are: A quality manager, management representative or internal auditor wanting practical information on the ISO 9001:2026 revision A business leader or process owner preparing your organisation for transition to ISO 9001:2026 Responsible for a QMS already certified to ISO 9001:2015 and want to understand, and discuss, how the revised requirements are likely to affect your business Delegates should have a working knowledge of ISO 9001:2015. If you're new to ISO 9001, we'd recommend attending our ISO 9001:2026 Foundation course instead.Course objectivesThe key objective of this session is to give delegates a clear, practical understanding of what's changing in ISO 9001:2026 and the opportunity to discuss, in an open and interactive format, how these changes are likely to affect businesses and quality management systems.Course content An overview of the ISO 9001:2026 standard and the anticipated three-year transition period (to around September 2029) The revised emphasis on quality culture and ethical behaviour, and what this means for leadership Clarified requirements for risk-based thinking and for determining and addressing risks and opportunities The formal integration of climate change considerations into the quality management system Other structural and editorial changes, and what they mean in practice Open discussion: what the revision is likely to mean for your organisation, your QMS and your certification In-House CoursesIf you'd like this briefing delivered exclusively for your organisation, giving your team as much time as they need to plan changes and ask questions specific to your QMS then please get in touch to discuss this hereStyle of Delivery and Course LeadersOur course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors, including manufacturing, finance, pharmaceuticals, and local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationOn successful completion of an online assessment, delegates will receive an iqms Learning certificate of achievement.
Foundation Quality Courses
With increasing complexity and demands of organisational processes there is a pressing need to ensure operational efficiency never drops. When it does, or where faults occur, it is critical that staff are equipped with the skills to investigate, determine cause(s) of the error and point to a solution. This investigation must be robust and always conducted in a time sensitive environment. Root Cause Analysis is an investigation process within the field of ISO Standards Management Systems such as ISO 9001 (Quality), ISO 14001 (Environmental) and ISO 45001 (Health & Safety) for example. This course will equip delegates with the knowledge, practical methods and skills to use RCA effectively in a variety of fault-finding applications.Duration1 Day, 09.00 – 17.00Who should attend?Routed in industry, RCA techniques are now commonplace in both product and service environments. Those with a responsibility in process efficiency at any level will benefit from understanding a range of proven methodologies used to conduct a robust root cause investigations and analyses to drive change and improve performance.Course contentThis course covers a range of RCA techniques and skills and uses a complex Case Study featuring an organisation which has established an Integrated Management System. The Case Study facilitates your Root Cause investigations to be conducted with a Quality, Environmental or Health & Safety focus as your investigation and learning brief demands. The course will cover; RCA Process What is Root Cause Analysis (RCA)? What are the steps involved in an RCA process? What methodologies are used within RCA? What are various types of causes? What are best practice guidelines when performing an RCA? What are pitfalls of RCA that you need to be aware of? 5 Whys What is the 5 Whys technique? What is the 5Ws1H technique? How can you use these for RCA? Questioning Skills How can you use a structured approach to make sure you ask the right questions? How to use this structured approach to make sure you ask a diverse set of questions about all potentially involved areas and processes? Evaluating Impact of Change and Decisions How to look forward to evaluate the impact of a change or a new decision on the current state? How to use this forward-looking approach systematically and correctly to get meaningful results? Cause and Effect Diagrams What is a cause-and-effect diagram? What is a fishbone diagram? How can you use this technique to search for root causes? Appreciation Technique What is appreciation technique? Often referred to as the “So What” approach used to consider the consequence of an upcoming change? Pareto Analysis What is Pareto principle? How can you use the Pareto Principle to prioritise your RCA approach systematically to avoid misdirecting resources and wasting time and money focusing on the wrong issues? Impact Analysis What is impact analysis? How can you use a powerful matrix to evaluate and focus on high-risk areas first? What are the 5 steps involved in an impact analysis? What are the benefitsConfident in Root Cause Analysis, those trained will be equipped to plan an investigation, prioritise time, question effectively, understand the relationship between cause and effect and apply risk-based thinking to identify suitable solutions.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by BRCGS, CQI and IRCA, IEMA and Highfields Qualifications. They are qualified and experienced with extensive practical knowledge across a wide range of industrial, technical, product and service and commercial sectors.CertificationAll delegates will be awarded a certificate verifying attendance and satisfactory completion of the course.
New to ISO 9001 and want to understand what it really means for your organisation? This one-day CQI and IRCA Certified ISO 9001:2026 Foundation training course gives you a clear, practical introduction to the world's most widely used quality management standard, no previous knowledge or experience required. Building a successful quality management system (QMS) takes more than reading the text of the standard; it demands a real understanding of its requirements and how to apply them within your own organisation. This course explains the purpose and intent of ISO 9001:2026, how it fits within the wider ISO 9000 family of standards, and how it's used in practice to develop, improve and certify a QMS.Duration1 Day, 09.00 – 17.00Who should attend?Specially designed for managers, supervisors, auditors and anyone stepping into a quality-related role, as well as anyone who wants to understand and assess the impact and relevance of quality management to their organisation. This course is also the ideal starting point if you're new to quality management altogether, or if you're planning to attend our CQI and IRCA Certified ISO 9001:2026 Internal Auditor or Lead Auditor courses without prior experience of the standard or quality management systems.Course objectivesThis course will equip you with an understanding of how quality management techniques have developed and how the ISO 9001:2026 standard is interpreted and implemented. On completion, you'll be able to: Describe the purpose of a quality management system with reference to the 7 quality management principles Explain the purpose, content and relationship between ISO 9000, ISO 9001 and ISO 9004 Interpret the requirements of ISO 9001:2026 in the context of achieving continual improvement through an effectively implemented business management system Course content Background to quality assurance and quality control Setting quality policy and objectives The ISO 9001:2026 series of standards Monitoring, measurement, analysis and evaluation of performance The process approach Continual improvement The 7 quality management principles Organisational context ISO 9001:2026 clause requirements Risk-based thinking What are the benefitsThis course will enable delegates to: Decide how best to develop the quality management system of their organisation Add to their quality management career credentials Understand the relevance of quality standards to their organisation Set quality objectives in line with the quality policy Demonstrate the competitive benefits of quality standards and a well-designed QMS to their own and other organisations In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Foundation course can be tailored to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience in quality management across a wide range of sectors, including manufacturing, service and professional organisations, as well as Local, National and International Government. This wide experience allows them to bring the course to life with relevant examples and case studies during workshop discussions. Our team has extensive experience working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2958).
Ready to move from understanding ISO 9001:2026 to actively auditing against it? This highly interactive, two-day CQI and IRCA Certified ISO 9001:2026 Internal Auditor training course gives you the practical skills and confidence to plan, conduct, report and follow up effective internal quality audits. The role of the internal quality auditor has changed. It's no longer enough to simply check for procedural conformance, today's auditors need to assess risk, evaluate process performance, and play an active part in driving improvement across the organisation. This course focuses on the attributes of a modern, effective quality management system (QMS) and the auditor's role in its continual improvement. You'll be introduced to the ISO 9000 series of standards and the 7 quality management principles that underpin them, then put that knowledge into practice through realistic audit exercises.Duration2 Days, 09.00 – 17:10 (Day 1) 08.45 – 17:15 (Day 2)Who should attend?This ISO 9001:2026 Internal Auditor course is essential for anyone who will plan, manage or carry out internal quality audits, as well as team leaders and supervisors in quality-driven organisations who want to broaden their understanding of quality management and strengthen their contribution to business performance. No prior auditing or quality management experience is required. If you're completely new to ISO 9001, we recommend attending our ISO 9001:2026 Foundation course first, or as part of a combined programme.Course objectivesThis course gives delegates the skills to plan, perform and report the results of internal quality audits, with the aim of developing and improving an organisation's quality management system. You'll understand the key attributes of an efficient, effective QMS and the internal auditor's role in its continual improvement and gain a working understanding of how the ISO 9001:2026 standard is interpreted and implemented in practice.Course content Plan-Do-Check-Act (PDCA) methodology and other fundamental quality management principles Business process auditing Risk-based thinking The role of the internal quality auditor The structure and principles of the ISO 9000 series of standards An overview of ISO 9001:2026 and its clause requirements Quality management system implementation issues Effective auditing techniques and good audit practice Planning, conducting, reporting and following up an internal audit What are the benefits Gain the technical skills and knowledge to plan, conduct and report internal quality audits with confidence Play a more active role in the continual improvement of your organisation's QMS Add a widely recognised, career-boosting credential to your CV Build practical audit experience through interactive, team-based exercises and case studies Combined with our CQI and IRCA Certified ISO 9001:2026 Foundation course, this Internal Auditor course satisfies the formal training requirements for those wishing to register with CQI and IRCA as an Internal Quality Auditor.In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Internal Auditor course can be tailored to closely match your organisation's specific requirements, processes and sector.Style of Delivery and Course LeadersOur course leaders bring an unrivalled depth of quality management systems design and improvement experience. They are qualified, practicing auditors with extensive hands-on management experience across manufacturing, finance, pharmaceuticals, and local and national government. Our team has extensive experience working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas bringing real-world, relevant examples and case studies into every workshop discussion.CertificationDelegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2957) If you're looking for the ISO 9001:2026 Lead Auditor course, please click here
Take your auditing career to the next level. This intensive, challenging and highly interactive CQI and IRCA Certified ISO 9001:2026 Lead Auditor training course is for those who need an in-depth understanding of the full range of auditing techniques and protocols associated with the Lead Auditor role. Over five days, you'll be guided step by step through the entire audit process, from initiation and planning through to conducting, reporting and following up a management system audit. You will gain the skills to lead an audit team and audit an organisation's quality management system against the requirements of ISO 9001:2026.Duration5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.00 (day 5)Who should attend?This course suits Auditors and Quality Systems Managers who want to add credibility to their profile with a widely recognised qualification, as well as anyone wishing to satisfy the formal training requirements for CQI and IRCA certification as an auditor, lead auditor or principal auditor. Those attending this course are expected to have knowledge of: Quality management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001:2026 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA certified training ISO 9001:2026 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA certified training registered ISO 9001:2026 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us.Course objectives Equip you to lead and manage an audit team effectively Enable you to plan, conduct, and report a quality audit in accordance with ISO 9001:2026 Develop your ability to make sound, evidence-based judgments on conformance Build your skills in managing audit interactions to successfully fulfil your audit brief Course content Processes and techniques for planning, conducting and reporting second and third-party audits ISO 9001:2026 - the evidence required for conformity Roles and responsibilities of auditors and lead auditors Audit follow-up activities and auditing for continual improvement Leading and managing an audit team What are the benefitsThe ISO 9001:2026 Lead Auditor training course is designed not only to help people perform value-adding quality audits but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular, it will help delegates get to grips with those issues of ever-increasing importance, such as risk-based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation.In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Lead Auditor course can be tailored to closely match your organisation’s specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals as well as qualified, registered and experienced auditors, with extensive knowledge across manufacturing, finance, pharmaceuticals, and local and national government. They have all cut their teeth as successful change agents within high-profile organisations, and fully understand the technical, legislative and challenges faced by those responsible for delivering real quality improvements.CertificationSuccessful completion of the course, together with achievement of the 50% pass mark in the CQI and IRCA controlled online exam (which must be completed within 30 days of finishing the course), satisfies the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with CQI and IRCA. Delegates successfully completing the course, including examination, will be awarded a CQI and IRCA Certified training accredited certificate. (2967).If you are interested in attending any of our other ISO 9001:2026 courses please click on the relevant link below;ISO 9001:2026 FoundationISO 9001:2026 Internal Auditor ISO 9001:2026 Transition Briefing
