Business Improvement Courses

Our Business Improvement courses are certified to the International Lean Six Sigma Institute and recognised across industry as highly effective learning programs.
Showing 1-5 of 5 courses
Lean Six Sigma Green Belt

Introduction This 5 day internationally recognised training program is designed for those people who require a working understanding of the techniques and principles of Lean 6 Sigma to a project management level. What is Lean Six Sigma? Lean Six Sigma is a set of principles, methods, tools and techniques for process improvement in all forms of work and business. Most of its principles, methods, tools and techniques have been developed over many decades and even centuries…however the term ‘Lean’ developed out of the effective implementation of these principles, methods, tools and techniques by Toyota car manufacturing in the 1960’s, 70’s and 80’s and the term ‘Six Sigma’ was coined by Motorola in the 1980’s as the name for their Quality improvement program. Six Sigma, a data-driven approach to eliminate defects in processes, was introduced and developed at Motorola. Statistical analyses of processes are combined with organizational rewards. Six Sigma evolved side-by-side with Lean, and although can be used as independent entities, they also complement each other very well. Duration Total of 5 days with the first 2 days being Yellow Belt. 9.00-16.00 (including an exam on days 2 and 5) Who should attend? Lean Six Sigma is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean 6 Sigma Green Belt is for those who will ‘lead’ improvement projects. Typically, process problems may be present but the route cause unknown, therefore by using Lean AND Six Sigma methodologies (DMAIC) together with data driven decision making, cause can be established and permanent corrective action implemented. Course objectives Lean Six Sigma provides a comprehensive and proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. Lean Six Sigma specifically offers the following benefits: Improved Quality of products and services Lower amounts of defects, scrap, and rework Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Using previously discussed lean tools together with Six Sigma methodologies the delegates will be able to investigate route cause of process issues. Define – Project scope, benefits of implementation Measure & Analyze – Current state (Value Stream Mapping, 7 Quality Tools) Improve – Identify and pilot improvement Control – Agreed improvement to ensure sustainability What are the benefits In order to demonstrate a good understanding of the topics discussed, there is an examination on Day 2 (YB) and Day 5 (GB) of this course. This is a multi-choice open book exam. On successful completion, delegates can call themselves certified Lean 6 Sigma Green Belts and have the knowledge to lead process improvement teams. Having several Green Belt within the organization will give ownership in applying continuous improvement to make their processes Safer, Easier, Better, Faster and Cheaper resulting in improved customer satisfaction and business stability. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders This course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.

Lean Foundation

Introduction This highly interactive 1 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean. We do not touch on heavy statistical analysis during Lean Foundation or Practitioner program. Please see Lean 6 Sigma Programs. What is Lean? Lean is a set of principles, methods, tools, and techniques for process improvement in all forms of business. Most of its principles, methods, tools and techniques have been developed over many decades and even centuries…however the term ‘Lean’ was developed out of the effective implementation of these tools and techniques by Toyota car manufacturing in the 1960’s, 70’s and 80’s. The intention is to eliminate waste therefore increasing value and making your processes Safer, Easier, Better, Faster and Cheaper. Duration 1 Days, 9.00-16.00 Who should attend? Lean is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean Foundation is the first step to becoming a ‘Practitioner’ and is the beginning of the journey of behavioral and cultural change. All employees can benefit from this course enabling them to understand the methodologies and assist those who are involved in process improvement activities. Course objectives This course is for those businesses who feel they do not want or need to use heavy statistical analysis. Lean provides an understanding of a proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. The course is intended for the delegates to ‘think differently’ during their working day to work smarter, not harder. Lean specifically offers the following benefits: Improved Quality of products and services Improves efficiency Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Lean basics – The principles Lean tools - 5s, Waste, Single piece flow, Process levelling, Standardization Process Stapling – Process Flow Voice of the customer and Critical to Quality Kaizen Activities / Mistake Proofing / Quick Change Over (SMED) Just in Time Total Productive Maintenance Problem Solving What are the benefits There is no examination during this course, as the delegates are fully engaged throughout the day. At the end of the course, they will be equipped with the knowledge required to understand basic process improvement techniques, their benefits and some of the terminology used in readiness to assist their co-workers. Participation is the only requirement. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders This course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.

Lean Six Sigma Yellow Belt

Introduction This 2 day internationally recognised training program is designed for those people who require working understanding of the techniques and principles of Lean 6 Sigma. What is Lean Six Sigma? Lean Six Sigma is a set of principles, methods, tools and techniques for process improvement in all forms of work and business. Most of its principles, methods, tools and techniques have been developed over many decades and even centuries…however the term ‘Lean’ developed out of the effective implementation of these principles, methods, tools and techniques by Toyota car manufacturing in the 1960’s, 70’s and 80’s and the term ‘Six Sigma’ was coined by Motorola in the 1980’s as the name for their Quality improvement program. Six Sigma, a data-driven approach to eliminate defects in processes, was introduced and developed at Motorola. Statistical analyses of processes are combined with organizational rewards. Six Sigma evolved side-by-side with Lean, and although can be used as independent entities, they also complement each other very well. Duration 2 Days, 9.00-16.00 (including an exam on day 2) Who should attend? Lean Six Sigma is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean 6 Sigma Yellow Belt dives deeper into Lean tools and techniques and starts looking into Six Sigma methodologies (DMAIC) and is intended for those who would assist and participate in process improvement activities. This can include workers who physically work on the job, after all who knows better that the person / people using the process day in, day out? The ‘Yellow Belt’ would normally assist the Green or Black Belt who are usually the project lead. Course objectives Lean Six Sigma provides a comprehensive and proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. Lean Six Sigma specifically offers the following benefits: Improved Quality of products and services Lower amounts of defects, scrap, and rework Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Recap basic tools covered in White Belt – Delegates DO NOT have to complete White Belt to commence Yellow Belt as all topics are covered 5s, 8 Wastes, Visualization, Standardization Kaizen Activities / Plan, Do, Check, Act (Adjust) Process flow / Value Stream Mapping Introduction: Define, Measure, Analyse, Improve, Control (DMAIC) Benefits of data driven decision making 7 Quality Tools What are the benefits In order to demonstrate a good understanding of the topics discussed, there is an examination on Day 2 of this course. This is a multi-choice open book exam. On successful completion, delegates can call themselves certified Lean 6 Sigma Yellow Belts. Having a large percentage of the workforce trained to Yellow Belt will allow the organization to become pro-active in applying continuous improvement to make their processes Safer, Easier, Better, Faster and Cheaper resulting in improved customer satisfaction and business stability. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders This course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.

Lean Six Sigma White Belt

Introduction This highly interactive 1 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean 6 Sigma. What is Lean Six Sigma? Lean Six Sigma is a set of principles, methods, tools and techniques for process improvement in all forms of work and business. Most of its principles, methods, tools and techniques have been developed over many decades and even centuries…however the term ‘Lean’ developed out of the effective implementation of these principles, methods, tools and techniques by Toyota car manufacturing in the 1960’s, 70’s and 80’s and the term ‘Six Sigma’ was coined by Motorola in the 1980’s as the name for their Quality improvement program. Six Sigma, a data-driven approach to eliminate defects in processes, was introduced and developed at Motorola. Statistical analyses of processes are combined with organizational rewards. Six Sigma evolved side-by-side with Lean, and although can be used as independent entities, they also complement each other very well. Duration 1 Days, 9.00-16.00 Who should attend? Lean Six Sigma is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean 6 Sigma White Belt is the beginning of the journey of behavioral and cultural change. All employees can benefit from this course enabling them to understand the methodologies and assist those who are involved in process improvement activities. Course objectives Lean Six Sigma provides a comprehensive and proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. Lean Six Sigma specifically offers the following benefits: Improved Quality of products and services Lower amounts of defects, scrap, and rework Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Brief history of Lean and Six Sigma 5s (Workplace organization) 8 Typical Wastes found in most processes Visual management Standardization Kaizen Activities / Plan, Do, Check, Act (Adjust) Basic Problem Solving What are the benefits There is no examination during this course, as the delegates are fully engaged throughout the day. At the end of the course, they will be equipped with the knowledge required to understand basic process improvement techniques, their benefits and some of the terminology used in readiness to assist their co-workers. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders This course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.

Lean Practitioner

Introduction This highly interactive 3 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean. We do not touch on heavy statistical analysis during Lean Foundation or Practitioner program. Please see Lean 6 Sigma Programs. What is Lean? Lean is a set of principles, methods, tools, and techniques for process improvement in all forms of business. Most of its principles, methods, tools and techniques have been developed over many decades and even centuries…however the term ‘Lean’ was developed out of the effective implementation of these tools and techniques by Toyota car manufacturing in the 1960’s, 70’s and 80’s. The intention is to eliminate waste therefore increasing value and making your processes Safer, Easier, Better, Faster and Cheaper. Duration 3 Days, 9.00-16.00 (including exam on the final day) Who should attend? Lean is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean Practitioner is intended for those who plan to lead process improvement project and / or problem-solving activities. Ideally, they would be supported by a number of staff who have completed the Lean Foundation course. Course objectives This course is for those businesses who feel they do not want or need to use heavy statistical analysis. Lean provides an understanding of a proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. The course is intended for the delegates to ‘think differently’ during their working day to work smarter, not harder. Lean specifically offers the following benefits: Improved Quality of products and services Improves efficiency Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content This course takes a deeper dive into some of the subjects already discussed in the Foundation element, in addition: Respect for people Building Lean Teams Visual Management Advanced VOC & CTQ Lean Metrics Advance Problem Solving Prioritization tools – Pugh Matrix Value Stream Mapping What are the benefits In order to demonstrate a thorough understanding of the topics discussed, there is an examination on Day 5 of this course. This is a multi-choice open book exam. On successful completion, delegates can call themselves certified a Lean Practitioner and have the knowledge to lead process improvement teams. Having several Practitioners within the organization will give ownership in applying continuous improvement to make their processes Safer, Easier, Better, Faster and Cheaper resulting in improved customer satisfaction and business stability In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders This course delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded an ILSSI (international Lean Six Sigma Institute) Accredited training certificate.

Our range of courses, in Lean or Lean Six Sigma, ranges from awareness to intensive 5 day practioner programmes.  Contact us today to find out how we can help you and your teams learning needs.
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