Quality Courses

ISO 9001:2026 replaced ISO 9001:2015 on 16 September 2026 and every certified organisation now faces the same question: not whether to transition, but when, and what it will involve. This half-day briefing session cuts through the noise, giving auditors, quality professionals and business leaders a clear, practical understanding of what the revision means for their organisation and its quality management system (QMS). Note: this is a discussion-based briefing focused on the practical business implications of the revision. If you are a third-party auditor and you need only clause change information to the standard then you may prefer CQI and IRCA's dedicated eLearning course.Duration1/2 Day - Choose from;13.00 - 16.30 - 11 November 2026or09.00 - 12.30 - 4 December 2026Who should attend?This session is for you if you are: A quality manager, management representative or internal auditor wanting practical information on the ISO 9001:2026 revision A business leader or process owner preparing your organisation for transition to ISO 9001:2026 Responsible for a QMS already certified to ISO 9001:2015 and want to understand, and discuss, how the revised requirements are likely to affect your business Delegates should have a working knowledge of ISO 9001:2015. If you're new to ISO 9001, we'd recommend attending our ISO 9001:2026 Foundation course instead.Course objectivesThe key objective of this session is to give delegates a clear, practical understanding of what's changing in ISO 9001:2026 and the opportunity to discuss, in an open and interactive format, how these changes are likely to affect businesses and quality management systems.Course content An overview of the ISO 9001:2026 standard and the anticipated three-year transition period (to around September 2029) The revised emphasis on quality culture and ethical behaviour, and what this means for leadership Clarified requirements for risk-based thinking and for determining and addressing risks and opportunities The formal integration of climate change considerations into the quality management system Other structural and editorial changes, and what they mean in practice Open discussion: what the revision is likely to mean for your organisation, your QMS and your certification In-House CoursesIf you'd like this briefing delivered exclusively for your organisation, giving your team as much time as they need to plan changes and ask questions specific to your QMS then please get in touch to discuss this hereStyle of Delivery and Course LeadersOur course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors, including manufacturing, finance, pharmaceuticals, and local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationOn successful completion of an online assessment, delegates will receive an iqms Learning certificate of achievement.

With increasing complexity and demands of organisational processes there is a pressing need to ensure operational efficiency never drops.  When it does, or where faults occur, it is critical that staff are equipped with the skills to investigate, determine cause(s) of the error and point to a solution.  This investigation must be robust and always conducted in a time sensitive environment. Root Cause Analysis is an investigation process within the field of ISO Standards Management Systems such as ISO 9001 (Quality), ISO 14001 (Environmental) and ISO 45001 (Health & Safety) for example. This course will equip delegates with the knowledge, practical methods and skills to use RCA effectively in a variety of fault-finding applications.Duration1 Day, 09.00 – 17.00Who should attend?Routed in industry, RCA techniques are now commonplace in both product and service environments.  Those with a responsibility in process efficiency at any level will benefit from understanding a range of proven methodologies used to conduct a robust root cause investigations and analyses to drive change and improve performance.Course contentThis course covers a range of RCA techniques and skills and uses a complex Case Study featuring an organisation which has established an Integrated Management System.  The Case Study facilitates your Root Cause investigations to be conducted with a Quality, Environmental or Health & Safety focus as your investigation and learning brief demands. The course will cover; RCA Process What is Root Cause Analysis (RCA)? What are the steps involved in an RCA process? What methodologies are used within RCA? What are various types of causes? What are best practice guidelines when performing an RCA? What are pitfalls of RCA that you need to be aware of? 5 Whys What is the 5 Whys technique? What is the 5Ws1H technique? How can you use these for RCA? Questioning Skills How can you use a structured approach to make sure you ask the right questions? How to use this structured approach to make sure you ask a diverse set of questions about all potentially involved areas and processes? Evaluating Impact of Change and Decisions How to look forward to evaluate the impact of a change or a new decision on the current state? How to use this forward-looking approach systematically and correctly to get meaningful results? Cause and Effect Diagrams What is a cause-and-effect diagram? What is a fishbone diagram? How can you use this technique to search for root causes? Appreciation Technique What is appreciation technique? Often referred to as the “So What” approach used to consider the consequence of an upcoming change? Pareto Analysis What is Pareto principle? How can you use the Pareto Principle to prioritise your RCA approach systematically to avoid misdirecting resources and wasting time and money focusing on the wrong issues? Impact Analysis What is impact analysis? How can you use a powerful matrix to evaluate and focus on high-risk areas first? What are the 5 steps involved in an impact analysis? What are the benefitsConfident in Root Cause Analysis, those trained will be equipped to plan an investigation, prioritise time, question effectively, understand the relationship between cause and effect and apply risk-based thinking to identify suitable solutions.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by BRCGS, CQI and IRCA, IEMA and Highfields Qualifications.  They are qualified and experienced with extensive practical knowledge across a wide range of industrial, technical, product and service and commercial sectors.CertificationAll delegates will be awarded a certificate verifying attendance and satisfactory completion of the course.

New to ISO 9001 and want to understand what it really means for your organisation? This one-day CQI and IRCA Certified ISO 9001:2026 Foundation training course gives you a clear, practical introduction to the world's most widely used quality management standard, no previous knowledge or experience required. Building a successful quality management system (QMS) takes more than reading the text of the standard; it demands a real understanding of its requirements and how to apply them within your own organisation. This course explains the purpose and intent of ISO 9001:2026, how it fits within the wider ISO 9000 family of standards, and how it's used in practice to develop, improve and certify a QMS.Duration1 Day, 09.00 – 17.00Who should attend?Specially designed for managers, supervisors, auditors and anyone stepping into a quality-related role, as well as anyone who wants to understand and assess the impact and relevance of quality management to their organisation. This course is also the ideal starting point if you're new to quality management altogether, or if you're planning to attend our CQI and IRCA Certified ISO 9001:2026 Internal Auditor or Lead Auditor courses without prior experience of the standard or quality management systems.Course objectivesThis course will equip you with an understanding of how quality management techniques have developed and how the ISO 9001:2026 standard is interpreted and implemented. On completion, you'll be able to: Describe the purpose of a quality management system with reference to the 7 quality management principles Explain the purpose, content and relationship between ISO 9000, ISO 9001 and ISO 9004 Interpret the requirements of ISO 9001:2026 in the context of achieving continual improvement through an effectively implemented business management system Course content Background to quality assurance and quality control Setting quality policy and objectives The ISO 9001:2026 series of standards Monitoring, measurement, analysis and evaluation of performance The process approach Continual improvement The 7 quality management principles Organisational context ISO 9001:2026 clause requirements Risk-based thinking What are the benefitsThis course will enable delegates to: Decide how best to develop the quality management system of their organisation Add to their quality management career credentials Understand the relevance of quality standards to their organisation Set quality objectives in line with the quality policy Demonstrate the competitive benefits of quality standards and a well-designed QMS to their own and other organisations In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Foundation course can be tailored to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience in quality management across a wide range of sectors, including manufacturing, service and professional organisations, as well as Local, National and International Government. This wide experience allows them to bring the course to life with relevant examples and case studies during workshop discussions. Our team has extensive experience working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2958).

Ready to move from understanding ISO 9001:2026 to actively auditing against it? This highly interactive, two-day CQI and IRCA Certified ISO 9001:2026 Internal Auditor training course gives you the practical skills and confidence to plan, conduct, report and follow up effective internal quality audits. The role of the internal quality auditor has changed. It's no longer enough to simply check for procedural conformance, today's auditors need to assess risk, evaluate process performance, and play an active part in driving improvement across the organisation. This course focuses on the attributes of a modern, effective quality management system (QMS) and the auditor's role in its continual improvement. You'll be introduced to the ISO 9000 series of standards and the 7 quality management principles that underpin them, then put that knowledge into practice through realistic audit exercises.Duration2 Days, 09.00 – 17:10 (Day 1) 08.45 – 17:15 (Day 2)Who should attend?This ISO 9001:2026 Internal Auditor course is essential for anyone who will plan, manage or carry out internal quality audits, as well as team leaders and supervisors in quality-driven organisations who want to broaden their understanding of quality management and strengthen their contribution to business performance. No prior auditing or quality management experience is required. If you're completely new to ISO 9001, we recommend attending our ISO 9001:2026 Foundation course first, or as part of a combined programme.Course objectivesThis course gives delegates the skills to plan, perform and report the results of internal quality audits, with the aim of developing and improving an organisation's quality management system. You'll understand the key attributes of an efficient, effective QMS and the internal auditor's role in its continual improvement and gain a working understanding of how the ISO 9001:2026 standard is interpreted and implemented in practice.Course content Plan-Do-Check-Act (PDCA) methodology and other fundamental quality management principles Business process auditing Risk-based thinking The role of the internal quality auditor The structure and principles of the ISO 9000 series of standards An overview of ISO 9001:2026 and its clause requirements Quality management system implementation issues Effective auditing techniques and good audit practice Planning, conducting, reporting and following up an internal audit What are the benefits Gain the technical skills and knowledge to plan, conduct and report internal quality audits with confidence Play a more active role in the continual improvement of your organisation's QMS Add a widely recognised, career-boosting credential to your CV Build practical audit experience through interactive, team-based exercises and case studies Combined with our CQI and IRCA Certified ISO 9001:2026 Foundation course, this Internal Auditor course satisfies the formal training requirements for those wishing to register with CQI and IRCA as an Internal Quality Auditor.In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Internal Auditor course can be tailored to closely match your organisation's specific requirements, processes and sector.Style of Delivery and Course LeadersOur course leaders bring an unrivalled depth of quality management systems design and improvement experience. They are qualified, practicing auditors with extensive hands-on management experience across manufacturing, finance, pharmaceuticals, and local and national government. Our team has extensive experience working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas bringing real-world, relevant examples and case studies into every workshop discussion.CertificationDelegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2957) If you're looking for the ISO 9001:2026 Lead Auditor course, please click here

This integrated management systems internal auditor programme combines the disciplines of quality, environmental and health & safety management auditing based on the ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 standards. This three-day interactive training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing to quality, environmental and health & safety management systems. The modern management systems auditor cannot rely on procedural auditing, but also needs to be able to audit processes with an emphasis on risk-based thinking. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement.Duration3 days, 9.00 – 17.30Who should attend?This course is essential for those who will undertake internally integrated management system audits based on the ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 standards, or for those who will be required to plan, manage and implement internal audit programmes. Other people who will find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality, environmental and occupational health & safety issues to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality, environmental and health & safety management system experience.Course objectivesUpon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2026 Quality, ISO 14001:2026 Environmental and ISO 45001:2018 Occupational Health & Safety management system requirements Plan-Do-Check-Act methodology Quality, environmental and health & Safety management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefitsSuccessful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both times spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, its challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are management systems professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements.CertificationDelegates completing the course will be awarded an iqms Learning certificate.

This IOSH accredited integrated management systems (IMS) internal auditor course combines the disciplines of quality, environmental and health & safety management auditing, based on the ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 standards. Whilst accredited auditing courses are available for single discipline auditors, integrated management systems auditing courses mostly do not award a certificate giving any recognition from a recognised body. This course is a four-day intensive and interactive training programme aimed at developing practical and proficient auditing skills with an audit simulation on the final day.  Designed for those who need to be able to apply recognised principles and techniques of effective management system auditing and to fast-track their development to be able to conduct effective audits of their integrated management system. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. The modern management systems auditor needs to be able to audit processes with an emphasis on risk-based thinking to ensure the integrated management system (IMS) continues to meet its objectives. By the end of the course delegates will be well-equipped to contribute to continual improvement of system and performance.Duration4 days, 8.30 – 17.15Who should attend?This accredited course is essential for those who are responsible for undertaking internal integrated management system audits based on the ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 standards. An essential course for those who will be required to plan, manage and implement internal audit programmes based on the quality, environmental and OHS standards. Other people who will find this course useful are managers, team leaders and supervisors, who are looking to broaden their awareness of QHSE systems and audits, gaining an understanding of how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality, environmental or health & safety management system experience.Course objectivesUpon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 (including aspects/impacts, hazards/risk and the regulatory framework) Be familiar with the terms and definitions used in auditing systems Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Express what audit documentation is required to complete effective audits and the elements of what an audit report should contain. Effectively follow-up and close out audit non-conformances What are the benefitsUpon successful completion delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates will also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersA combination of presentations and guided exercises together with an interactive role-play exercise involving a simulated audit makes this course both highly beneficial and enjoyable for participants. Our course leaders are CQI and IRCA/ISEP qualified and experienced quality, environmental and occupational health & safety management systems auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, professional, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course, including examination will receive an IOSH certificate.

Take your auditing career to the next level. This intensive, challenging and highly interactive CQI and IRCA Certified ISO 9001:2026 Lead Auditor training course is for those who need an in-depth understanding of the full range of auditing techniques and protocols associated with the Lead Auditor role. Over five days, you'll be guided step by step through the entire audit process, from initiation and planning through to conducting, reporting and following up a management system audit.  You will gain the skills to lead an audit team and audit an organisation's quality management system against the requirements of ISO 9001:2026.Duration5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.00 (day 5)Who should attend?This course suits Auditors and Quality Systems Managers who want to add credibility to their profile with a widely recognised qualification, as well as anyone wishing to satisfy the formal training requirements for CQI and IRCA certification as an auditor, lead auditor or principal auditor. Those attending this course are expected to have knowledge of: Quality management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001:2026 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA certified training ISO 9001:2026 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA certified training registered ISO 9001:2026 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us.Course objectives Equip you to lead and manage an audit team effectively Enable you to plan, conduct, and report a quality audit in accordance with ISO 9001:2026 Develop your ability to make sound, evidence-based judgments on conformance Build your skills in managing audit interactions to successfully fulfil your audit brief Course content Processes and techniques for planning, conducting and reporting second and third-party audits ISO 9001:2026 - the evidence required for conformity Roles and responsibilities of auditors and lead auditors Audit follow-up activities and auditing for continual improvement Leading and managing an audit team What are the benefitsThe ISO 9001:2026 Lead Auditor training course is designed not only to help people perform value-adding quality audits but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular, it will help delegates get to grips with those issues of ever-increasing importance, such as risk-based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation.In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Lead Auditor course can be tailored to closely match your organisation’s specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals as well as qualified, registered and experienced auditors, with extensive knowledge across manufacturing, finance, pharmaceuticals, and local and national government. They have all cut their teeth as successful change agents within high-profile organisations, and fully understand the technical, legislative and challenges faced by those responsible for delivering real quality improvements.CertificationSuccessful completion of the course, together with achievement of the 50% pass mark in the CQI and IRCA controlled online exam (which must be completed within 30 days of finishing the course), satisfies the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with CQI and IRCA. Delegates successfully completing the course, including examination, will be awarded a CQI and IRCA Certified training accredited certificate. (2967).If you are interested in attending any of our other ISO 9001:2026 courses please click on the relevant link below;ISO 9001:2026 FoundationISO 9001:2026 Internal Auditor ISO 9001:2026 Transition Briefing

This ISO/IEC 27001 Lead Auditor training course, certified by the Chartered Institute of Information Security (CIISec), is an intensive, challenging and highly interactive training program for those people who require an in-depth understanding of the ISO/IEC 27001:2022 and associated standards, and the range of auditing techniques and protocols associated with the lead auditor role. This intensive course equips delegates with both the technical knowledge and the professional judgement required to audit an Information Security Management System (ISMS) against ISO/IEC 27001 in accordance with ISO 19011 and ISO/IEC 17021 requirements.  Participants will develop their confidence to assess organisational risk, evaluate the effectiveness of security controls and provide meaningful assurance to key stakeholders. As a CIISec accredited course, this training has been assessed against the CIISec Skills Framework, assuring learners and employers that it delivers industry-relevant, up-to-date skills that meet the expectations of modern cyber and information security roles.  Successful completion demonstrates alignment with the skills, behaviours and ethical standards expected of information security professionals.Duration5 Days, 08:30 – 18:00 (days 1-4), 08:30 – 14:00 (day 5)Who should attend?This course is highly recommended for; Information Security professionals wishing to progress into lead auditing roles Internal and external auditors responsible for ISMS assessments Risk, compliance and governance professionals Consultants supporting ISO/IEC 27001 implementation and assurance Security managers responsible for the oversight of third-party or supplier audits Course objectivesOn successful completion of the course, delegates will be able to; Interpret and apply the requirements of ISO/IEC 27001 within an audit context Plan, conduct and lead ISMS audits in line with ISO 19011 Evaluate organisational risk treatment and control effectiveness Identify nonconformities and opportunities for improvement Communicate audit findings clearly and professionally to stakeholders Demonstrate competence aligned with the CIISec Skills Framework Prior Knowledge Those attending this course are expected to have knowledge of ISO/IEC 27001:2022 as well as experience in auditing and Information Security Management Systems.Course content Introduction to Information Security Detailed content of ISO/IEC 27001:2022 Similarities with other management systems standards Information Security Management Issues including operational control Information Security Audit Skills Practical exercises and feedback What are the benefitsDelegates studying this course will be equipped to conduct effective ISMS audits within their organisation, lead ISMS audit teams or go on to become a 3rd party certification auditors.Attendance of this course will earn delegates 40 hours of CPD with CIISec.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have unrivalled experience in information security management systems design and implementation, including ISO/IEC 27001:2022. They are qualified and experienced auditors with extensive practical management experience across a wide range of businesses. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationOn the last day of the course there will be an online exam which is to be completed in our invigilated exam portal. Delegates successfully completing the course, including the exam with a 70% pass mark, will be awarded a CIISec Certified training accredited certificate.Successful completion of this accredited training course can be used as evidence of competency and used to apply for an accredited level of CIISec membership.

This 2-day course is designed to equip delegates with the knowledge and practical skills to create your own Quality Management System (QMS). Discover the actions, tools and techniques required to design, implement or improve a QMS including procedural and process information.Duration2 Days, 9.00 – 17.00Who should attend?Typically professionals who: Manage compliance obligations including statutory and regulatory requirements Are responsible for processes within an organisation Manage documentation and records keeping programs and systems Manage or oversee supplier and contractor quality-related performance Manage compliance or quality-related conformance audit programs Conduct strategic management reviews of quality-related performance outcomes Manage or oversee issue resolution relating to product, service or process quality Manage or overview improvement initiatives to enhance some aspect of quality Course objectivesLearn how to bring the necessary discipline and control to your operations with strategies to identify problems, assign resources and evaluate and improve the effectiveness of your system.Course content Understanding the elements of a QMS Establish the scope and purpose of a QMS based on stakeholder needs and expectations Design a QMS framework incorporating process management tools and techniques Undertake GAP analysis and document processes incorporating operational controls Implement or improve a QMS framework using training, communication and performance monitoring tools and techniques Evaluate performance results and implement improvements What are the benefitsAs a contributor to Continuous Personal Development, this course offers valuable day to day knowledge and skills essential to an efficient quality management system.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course will be awarded an iqms Learning certificate of Attainment

This integrated management systems internal auditor programme combines the disciplines of quality and environmental management systems. The course is based on auditing to the ISO 9001:2026 and ISO 14001:2026 standards. This interactive three-day training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing for quality and environmental management systems. The modern management systems’ auditor needs to be trained not only on procedural auditing, but also be able to audit processes with an emphasis on a risk-based approach. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement.Duration3 days, 9.00 – 17.30Who should attend?This course is an essential for those who will undertake internal integrated management system audits based on the ISO 9001:2026 and ISO 14001:2026 standards, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality and environmental issues in order to understand how they can improve their overall contribution to the success of the business.Course objectivesUpon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001:2015 and ISO 14001:2026 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2026 Quality and ISO 14001:2026 Environmental Management System requirements Plan-Do-Check-Act methodology Quality and environmental management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefitsSuccessful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements.CertificationDelegates successfully completing the course will be awarded an iqms Learning Integrated Management System (IMS) Auditor certificate.