ISO 9001:2026 replaced ISO 9001:2015 on 16 September 2026 and every certified organisation now faces the same question: not whether to transition, but when, and what it will involve. This half-day briefing session cuts through the noise, giving auditors, quality professionals and business leaders a clear, practical understanding of what the revision means for their organisation and its quality management system (QMS). Note: this is a discussion-based briefing focused on the practical business implications of the revision. If you are a third-party auditor and you need only clause change information to the standard then you may prefer CQI and IRCA's dedicated eLearning course.Duration1/2 Day - Choose from;13.00 - 16.30 - 11 November 2026or09.00 - 12.30 - 4 December 2026Who should attend?This session is for you if you are: A quality manager, management representative or internal auditor wanting practical information on the ISO 9001:2026 revision A business leader or process owner preparing your organisation for transition to ISO 9001:2026 Responsible for a QMS already certified to ISO 9001:2015 and want to understand, and discuss, how the revised requirements are likely to affect your business Delegates should have a working knowledge of ISO 9001:2015. If you're new to ISO 9001, we'd recommend attending our ISO 9001:2026 Foundation course instead.Course objectivesThe key objective of this session is to give delegates a clear, practical understanding of what's changing in ISO 9001:2026 and the opportunity to discuss, in an open and interactive format, how these changes are likely to affect businesses and quality management systems.Course content An overview of the ISO 9001:2026 standard and the anticipated three-year transition period (to around September 2029) The revised emphasis on quality culture and ethical behaviour, and what this means for leadership Clarified requirements for risk-based thinking and for determining and addressing risks and opportunities The formal integration of climate change considerations into the quality management system Other structural and editorial changes, and what they mean in practice Open discussion: what the revision is likely to mean for your organisation, your QMS and your certification In-House CoursesIf you'd like this briefing delivered exclusively for your organisation, giving your team as much time as they need to plan changes and ask questions specific to your QMS then please get in touch to discuss this hereStyle of Delivery and Course LeadersOur course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors, including manufacturing, finance, pharmaceuticals, and local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationOn successful completion of an online assessment, delegates will receive an iqms Learning certificate of achievement.
Foundation Courses
The ISEP Certified Environmental Sustainability Skills for the Workforce course is a one-day awareness course developed to upskill all workers with an elemental understanding of environmental sustainability principles. Relevant to any job role across all sectors this course will help to embed environmental cultural change into an organisation. Those businesses seeking to refresh environmental management within their business and looking for true value from ISO 14001, achieve their environmental goals and actively change their culture will value the support this course delivers. The course covers the main environmental risks and opportunities facing organisations; the importance of resource efficiency; the impacts of pollution, prevention, control and legislation; the impact of transport; and knowing how employees can support environmental sustainability.Duration1 Day, 08.30 – 16.45Who should attend?This course is ideally suited for those working in any job role across all sectors and has no formal entry requirements. It is benchmarked against the Level 2 RQF descriptors. This is an ideal course for those developing into the role of, or existing, designated environmental champions in the workforce.Course objectivesThis course will equip delegates with an understanding of some of the key concepts of sustainability in business and will develop relevant skills to be able to support sustainable development within their own business.Course content Develop an understanding of the main environmental and economic risks and opportunities Develop an understanding of compliance obligations and business drivers for change Develop an understanding of the main potential impacts on environment and sustainability Develop an understanding of how to improve environmental performance What are the benefitsAttendance will enable delegates to: Understand the key concepts and benefits of a sustainable business Support the application and development of sustainability in their own business Be able to promote, build and support sustainability within their business In-House CoursesOffering better value for money, they can be designed to more closely match your specific requirementsStyle of Delivery and Course LeadersOur course leaders have substantial experience in the field of environmental management systems. They are qualified and experienced with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationThe assessment for Environmental Sustainability Skills for the Workforce consists of an online 20 question multiple-choice test. The test is completed through the ISEP assessment portal and candidates are sent a link upon registration to the assessment. Delegates successfully taking the course and passing the course assessment will be awarded an ISEP Sustainability Skills for the Workforce certificate.
With increasing complexity and demands of organisational processes there is a pressing need to ensure operational efficiency never drops. When it does, or where faults occur, it is critical that staff are equipped with the skills to investigate, determine cause(s) of the error and point to a solution. This investigation must be robust and always conducted in a time sensitive environment. Root Cause Analysis is an investigation process within the field of ISO Standards Management Systems such as ISO 9001 (Quality), ISO 14001 (Environmental) and ISO 45001 (Health & Safety) for example. This course will equip delegates with the knowledge, practical methods and skills to use RCA effectively in a variety of fault-finding applications.Duration1 Day, 09.00 – 17.00Who should attend?Routed in industry, RCA techniques are now commonplace in both product and service environments. Those with a responsibility in process efficiency at any level will benefit from understanding a range of proven methodologies used to conduct a robust root cause investigations and analyses to drive change and improve performance.Course contentThis course covers a range of RCA techniques and skills and uses a complex Case Study featuring an organisation which has established an Integrated Management System. The Case Study facilitates your Root Cause investigations to be conducted with a Quality, Environmental or Health & Safety focus as your investigation and learning brief demands. The course will cover; RCA Process What is Root Cause Analysis (RCA)? What are the steps involved in an RCA process? What methodologies are used within RCA? What are various types of causes? What are best practice guidelines when performing an RCA? What are pitfalls of RCA that you need to be aware of? 5 Whys What is the 5 Whys technique? What is the 5Ws1H technique? How can you use these for RCA? Questioning Skills How can you use a structured approach to make sure you ask the right questions? How to use this structured approach to make sure you ask a diverse set of questions about all potentially involved areas and processes? Evaluating Impact of Change and Decisions How to look forward to evaluate the impact of a change or a new decision on the current state? How to use this forward-looking approach systematically and correctly to get meaningful results? Cause and Effect Diagrams What is a cause-and-effect diagram? What is a fishbone diagram? How can you use this technique to search for root causes? Appreciation Technique What is appreciation technique? Often referred to as the “So What” approach used to consider the consequence of an upcoming change? Pareto Analysis What is Pareto principle? How can you use the Pareto Principle to prioritise your RCA approach systematically to avoid misdirecting resources and wasting time and money focusing on the wrong issues? Impact Analysis What is impact analysis? How can you use a powerful matrix to evaluate and focus on high-risk areas first? What are the 5 steps involved in an impact analysis? What are the benefitsConfident in Root Cause Analysis, those trained will be equipped to plan an investigation, prioritise time, question effectively, understand the relationship between cause and effect and apply risk-based thinking to identify suitable solutions.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by BRCGS, CQI and IRCA, IEMA and Highfields Qualifications. They are qualified and experienced with extensive practical knowledge across a wide range of industrial, technical, product and service and commercial sectors.CertificationAll delegates will be awarded a certificate verifying attendance and satisfactory completion of the course.
Build the confidence to understand ISO 14001:2026 and use environmental management as a practical tool for compliance, risk control, efficiency and business improvement. This CQI and IRCA Certified 1-day Foundation course provides a clear introduction to Environmental Management Systems (EMS) based on ISO 14001:2026. It is designed for managers, decision-makers, EMS representatives and aspiring auditors who need to understand the purpose, structure and practical application of ISO 14001. As environmental expectations increase across legislation, tenders, supply chains and customer requirements, organisations need people who can understand environmental impacts, support compliance obligations and contribute to continual improvement. This course explains the standard in plain, business-focused language so delegates can apply their learning with confidence.Duration1 Day, 08.30-17.00Who should attend?This course is ideal for: Managers and decision-makers who need a practical overview of ISO 14001:2026 and Environmental Management Systems. Environmental managers, coordinators, EMS representatives and staff responsible for maintaining or improving an existing EMS. Quality, health and safety, facilities, operations, estates and compliance professionals taking on environmental responsibilities. Anyone involved in implementation, transition planning, awareness raising or environmental performance improvement. Delegates who wish to progress to the registered 2-day EMS Auditor course but do not yet have prior EMS knowledge. Course objectivesThis course equips delegates with a practical understanding of environmental management principles and how ISO 14001:2026 is interpreted and implemented within an effective EMS. Describe the purpose, benefits and intended outcomes of an Environmental Management System. Explain the purpose, content and interrelationships of ISO 14001 and ISO 14004. Interpret key ISO 14001 requirements in the context of a functioning management system. Recognise how environmental aspects, impacts, compliance obligations and risk-based thinking support effective environmental control. Understand how objectives, monitoring, measurement and continual improvement support business performance. Course content Benefits of an effective EMS for compliance, customer confidence, tenders and business Essential environmental terminology and familiarisation with ISO 14001 definitions. Purpose, structure and intent of ISO 14001:2026 and an Environmental Management System. Environmental issues, aspects and impacts, including how to assess and determine significance. Organisational context, interested parties and risk-based thinking. Overview of key environmental legislation and the role of compliance obligations in an EMS. Setting meaningful environmental objectives and planning to achieve them. Monitoring, measurement, analysis, evaluation and continual improvement. What are the benefitsAttendance will help delegates and their organisations: Decide how best to develop, maintain or improve an Environmental Management System and avoid common implementation problems. Build recognised environmental management awareness and strengthen career credentials. Understand how ISO 14001 supports legal compliance, operational control and improved decision-making. Demonstrate the commercial value of environmental management standards to customers, supply chains and internal stakeholders. Prepare more confidently for further EMS auditor training or ISO 14001 implementation activity. In-House CoursesIn-house delivery offers better value for organisations with several delegates and can be designed to closely match your sector, activities, environmental risks and existing management system arrangements. This option is ideal for teams who want a consistent understanding of ISO 14001:2026, practical examples relevant to their organisation and a focused discussion around implementation, transition or improvement priorities.Style of Delivery and Course LeadersThe course is delivered in a practical, accessible style that connects ISO 14001 requirements with real organisational decisions, compliance obligations and environmental performance improvement. Our course leaders have extensive experience in Environmental Management Systems across manufacturing, service and professional organisations, including Local and National Government. iqms Learning also brings international experience from work across Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2805).
This intensive one-day course is designed to equip delegates with an appreciation and understanding of the legislative structure across the UK, key areas of environmental legislation and regulations and how these are typically enforced. No company or organisation can afford to neglect the law, but many companies still do not realise the full extent of their obligations under environmental legislation. Lack of knowledge is no protection for either a company or an individual. This course is essential for those companies who are in the process of setting up an ISO 14001 or EMAS certified environmental management system and needing to build a Legal Register and need some guidance.Duration1 Day, 09.00 – 16.30Who should attend?This course is recommended for individuals with key environmental management responsibilities, particularly those seeking or maintaining certification against the ISO 14001 standard. It is also suitable for senior managers and directors and environmental auditors, in fact anyone seeking to increase their environmental legislative knowledge.Course objectivesThis course aims to provide an understanding of environmental legislation and the enforcement process for business.Course content Principles of environmental legislation European and International influences on Environmental Law The Environmental Protection Act and an overview of key legal instruments covering: Pollution Prevention and Control Air Quality Noise and nuisance Waste Management Producer Responsibility – packaging, WEEE Water Pollution Oil storage Contaminated Land Wildlife & Countryside What are the benefitsOn successful completion, delegates will have improved their knowledge of environmental legislation and requirements, improved confidence in the extent of compliance of their own systems and be able to identify any current weaknesses in their management of environmental legislation.Style of Delivery and Course LeadersOur course leaders have substantial experience in the field of environmental management and pollution control. They are qualified and experienced with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationAll delegates will be awarded a certificate verifying attendance and completion of the course.
This one-day CQI and IRCA certified training course is for those wanting an introduction to the international occupational health and safety management system (OHSMS) standard ISO 45001:2018 and to understand how it can be used to develop, maintain and improve your health and safety performance. Knowledge and understanding of ISO 45001:2018 is more than simply reading the standard’s text. It demands an understanding of the requirements and a considered application of the standard to the organisation. After this course, you will have sufficient insight to be able to evaluate your own organisation’s arrangements and identify how they can be improved.Duration1 Day, 08:30 – 17:00Who should attend?This course is designed for those needing an introduction to OHSMS and is a pre-requisite for those wishing to attend the CQI and IRCA certified OHSMS Internal Auditor or Lead Auditor course. It is ideal for managers, supervisors, health and safety representatives, OH&S consultants and those with health and safety management responsibilities or anyone wishing to understand the impact and relevance of ISO 45001:2018 to their organisations.Course objectivesThis course will equip delegates with an understanding of the development and application of OHSMS techniques and how the ISO 45001:2018 standard is interpreted and implemented. On completion of the course delegates will be able to: Understand the purpose and business benefits of an OHSMS Outline the structure and content of ISO 45001 and its relationship with Annex SL Interpret the requirements of ISO 45001 in the context of an effective OHSMS Course content Occupational Health and Safety Management Systems (OHSMS) – introduction and key OHS concepts OHSMS based on ISO 45001:2018 including the Process Approach Key ISO 45001 requirements Organisational context OH&S Policy and Planning Risks and opportunities to the OHSMS Hazard identification and elimination and controls, operation, performance evaluation and improvement ISO 45001:2018 requirements including; worker needs, interests and participation as well as interested parties Continual improvement of an OHSMS What are the benefitsAttendance will enable delegates to: Decide how best to develop the OHSMS of their organisation and avoid common problems Add to their occupational health and safety management career credentials Understand the relevance of OHSMS standards to their organisation Improve OHS decision-making Demonstrate the competitive benefits of OHSMS standards to their own and other organisations In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2336).
New to ISO 9001 and want to understand what it really means for your organisation? This one-day CQI and IRCA Certified ISO 9001:2026 Foundation training course gives you a clear, practical introduction to the world's most widely used quality management standard, no previous knowledge or experience required. Building a successful quality management system (QMS) takes more than reading the text of the standard; it demands a real understanding of its requirements and how to apply them within your own organisation. This course explains the purpose and intent of ISO 9001:2026, how it fits within the wider ISO 9000 family of standards, and how it's used in practice to develop, improve and certify a QMS.Duration1 Day, 09.00 – 17.00Who should attend?Specially designed for managers, supervisors, auditors and anyone stepping into a quality-related role, as well as anyone who wants to understand and assess the impact and relevance of quality management to their organisation. This course is also the ideal starting point if you're new to quality management altogether, or if you're planning to attend our CQI and IRCA Certified ISO 9001:2026 Internal Auditor or Lead Auditor courses without prior experience of the standard or quality management systems.Course objectivesThis course will equip you with an understanding of how quality management techniques have developed and how the ISO 9001:2026 standard is interpreted and implemented. On completion, you'll be able to: Describe the purpose of a quality management system with reference to the 7 quality management principles Explain the purpose, content and relationship between ISO 9000, ISO 9001 and ISO 9004 Interpret the requirements of ISO 9001:2026 in the context of achieving continual improvement through an effectively implemented business management system Course content Background to quality assurance and quality control Setting quality policy and objectives The ISO 9001:2026 series of standards Monitoring, measurement, analysis and evaluation of performance The process approach Continual improvement The 7 quality management principles Organisational context ISO 9001:2026 clause requirements Risk-based thinking What are the benefitsThis course will enable delegates to: Decide how best to develop the quality management system of their organisation Add to their quality management career credentials Understand the relevance of quality standards to their organisation Set quality objectives in line with the quality policy Demonstrate the competitive benefits of quality standards and a well-designed QMS to their own and other organisations In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Foundation course can be tailored to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience in quality management across a wide range of sectors, including manufacturing, service and professional organisations, as well as Local, National and International Government. This wide experience allows them to bring the course to life with relevant examples and case studies during workshop discussions. Our team has extensive experience working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2958).
This three-day IOSH Managing Safely course is a risk management course designed to provide supervisors and managers with a step-by-step approach to managing health and safety and supporting their staff. This course is invaluable in giving managers at all levels the confidence to understand and apply knowledge, understand their responsibilities and be a force for cultural change in the workplace. Managers and supervisors will learn how to perform OHS risk assessment and control OHS risk and understand and perform incident investigations. It ensures managers understand their role and responsibilities for driving occupational health and safety standards in their organisation and can assess and measure their own performance.Duration3 days, 8.30-17.00Who should attend?This course is ideally suited for supervisors and managers across all sectors and has no formal entry requirements.Course objectivesThis course will equip delegates with knowledge of the key concepts and building blocks of occupational health and safety in the workplace and develop skills and tools to improve and drive health and safety culture within their own business.Course content Introducing managing safely Assessing risks Controlling risks Understanding responsibilities Understanding hazards Investigating incidents Measuring performance What are the benefitsAttendance will enable delegates to: Be able to assess and control risks and hazards Understand their responsibilities for safety and health Be able to investigate incidents and contribute to investigation teams Be able to reflect and measure their own performance Be able to consider and reflect on good practice In-House CoursesCourses can be adapted to closely match your own organisational specific requirements including flexibility in course delivery.Style of Delivery and Course LeadersThe public version of this course is currently delivered remotely on Zoom. Our course leaders have extensive experience in occupational health and safety management systems across a wide range of sectors including manufacturing, service and professional organisations and both in Local and National government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationThe assessment for the IOSH Managing Safely course comprises 30 multiple-choice and short answer questions and a post course short practical assignment (completing a workplace risk assessment). Delegates successfully taking the course and passing the course assessment will be awarded an IOSH Managing Safely issued certificate.
Ready to move from understanding ISO 9001:2026 to actively auditing against it? This highly interactive, two-day CQI and IRCA Certified ISO 9001:2026 Internal Auditor training course gives you the practical skills and confidence to plan, conduct, report and follow up effective internal quality audits. The role of the internal quality auditor has changed. It's no longer enough to simply check for procedural conformance, today's auditors need to assess risk, evaluate process performance, and play an active part in driving improvement across the organisation. This course focuses on the attributes of a modern, effective quality management system (QMS) and the auditor's role in its continual improvement. You'll be introduced to the ISO 9000 series of standards and the 7 quality management principles that underpin them, then put that knowledge into practice through realistic audit exercises.Duration2 Days, 09.00 – 17:10 (Day 1) 08.45 – 17:15 (Day 2)Who should attend?This ISO 9001:2026 Internal Auditor course is essential for anyone who will plan, manage or carry out internal quality audits, as well as team leaders and supervisors in quality-driven organisations who want to broaden their understanding of quality management and strengthen their contribution to business performance. No prior auditing or quality management experience is required. If you're completely new to ISO 9001, we recommend attending our ISO 9001:2026 Foundation course first, or as part of a combined programme.Course objectivesThis course gives delegates the skills to plan, perform and report the results of internal quality audits, with the aim of developing and improving an organisation's quality management system. You'll understand the key attributes of an efficient, effective QMS and the internal auditor's role in its continual improvement and gain a working understanding of how the ISO 9001:2026 standard is interpreted and implemented in practice.Course content Plan-Do-Check-Act (PDCA) methodology and other fundamental quality management principles Business process auditing Risk-based thinking The role of the internal quality auditor The structure and principles of the ISO 9000 series of standards An overview of ISO 9001:2026 and its clause requirements Quality management system implementation issues Effective auditing techniques and good audit practice Planning, conducting, reporting and following up an internal audit What are the benefits Gain the technical skills and knowledge to plan, conduct and report internal quality audits with confidence Play a more active role in the continual improvement of your organisation's QMS Add a widely recognised, career-boosting credential to your CV Build practical audit experience through interactive, team-based exercises and case studies Combined with our CQI and IRCA Certified ISO 9001:2026 Foundation course, this Internal Auditor course satisfies the formal training requirements for those wishing to register with CQI and IRCA as an Internal Quality Auditor.In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Internal Auditor course can be tailored to closely match your organisation's specific requirements, processes and sector.Style of Delivery and Course LeadersOur course leaders bring an unrivalled depth of quality management systems design and improvement experience. They are qualified, practicing auditors with extensive hands-on management experience across manufacturing, finance, pharmaceuticals, and local and national government. Our team has extensive experience working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas bringing real-world, relevant examples and case studies into every workshop discussion.CertificationDelegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2957) If you're looking for the ISO 9001:2026 Lead Auditor course, please click here
Take your auditing career to the next level. This intensive, challenging and highly interactive CQI and IRCA Certified ISO 9001:2026 Lead Auditor training course is for those who need an in-depth understanding of the full range of auditing techniques and protocols associated with the Lead Auditor role. Over five days, you'll be guided step by step through the entire audit process, from initiation and planning through to conducting, reporting and following up a management system audit. You will gain the skills to lead an audit team and audit an organisation's quality management system against the requirements of ISO 9001:2026.Duration5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.00 (day 5)Who should attend?This course suits Auditors and Quality Systems Managers who want to add credibility to their profile with a widely recognised qualification, as well as anyone wishing to satisfy the formal training requirements for CQI and IRCA certification as an auditor, lead auditor or principal auditor. Those attending this course are expected to have knowledge of: Quality management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001:2026 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA certified training ISO 9001:2026 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA certified training registered ISO 9001:2026 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us.Course objectives Equip you to lead and manage an audit team effectively Enable you to plan, conduct, and report a quality audit in accordance with ISO 9001:2026 Develop your ability to make sound, evidence-based judgments on conformance Build your skills in managing audit interactions to successfully fulfil your audit brief Course content Processes and techniques for planning, conducting and reporting second and third-party audits ISO 9001:2026 - the evidence required for conformity Roles and responsibilities of auditors and lead auditors Audit follow-up activities and auditing for continual improvement Leading and managing an audit team What are the benefitsThe ISO 9001:2026 Lead Auditor training course is designed not only to help people perform value-adding quality audits but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular, it will help delegates get to grips with those issues of ever-increasing importance, such as risk-based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation.In-House CoursesOffering better value for money, our in-house ISO 9001:2026 Lead Auditor course can be tailored to closely match your organisation’s specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals as well as qualified, registered and experienced auditors, with extensive knowledge across manufacturing, finance, pharmaceuticals, and local and national government. They have all cut their teeth as successful change agents within high-profile organisations, and fully understand the technical, legislative and challenges faced by those responsible for delivering real quality improvements.CertificationSuccessful completion of the course, together with achievement of the 50% pass mark in the CQI and IRCA controlled online exam (which must be completed within 30 days of finishing the course), satisfies the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with CQI and IRCA. Delegates successfully completing the course, including examination, will be awarded a CQI and IRCA Certified training accredited certificate. (2967).If you are interested in attending any of our other ISO 9001:2026 courses please click on the relevant link below;ISO 9001:2026 FoundationISO 9001:2026 Internal Auditor ISO 9001:2026 Transition Briefing
This integrated management systems internal auditor programme combines the disciplines of environmental and health & safety management auditing based on the ISO 14001:2026 and ISO 45001:2018 standards. This three-day interactive training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing to environmental and health & safety management systems. The modern management systems auditor cannot rely on procedural auditing, but also needs to be able to audit processes with an emphasis on risk-based thinking. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement.Duration3 days, 9.00 – 17.00Who should attend?This course is essential for those who will undertake internal integrated management system audits based on the ISO 14001:2026 and ISO 45001:2018 standards, or for those who will be required to plan, manage and implement internal audit programmes. Other people who will find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality, environmental and occupational health & safety issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or environmental and health & safety management system experience.Course objectivesUpon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 14001:2026 and ISO 45001:2018 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 14001 environmental and ISO 45001 occupational health & safety management system requirements Plan-Do-Check-Act methodology Environmental and health and safety management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefitsUpon successful completion delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates will also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersA combination of presentations and guided exercises together with an interactive role-play exercise involving a simulated audit makes this course both highly beneficial and enjoyable for participants. Our course leaders are CQI and IRCA/ISEP qualified and experienced quality, environmental and occupational health & safety management systems auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, professional, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course, including examination, will be awarded an iqms Learning Integrated Management System (IMS) Internal Auditor certificate for ISO 14001:2026 and ISO 45001:2018.
This highly interactive 1 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean. We do not touch on heavy statistical analysis during Lean Foundation or Practitioner program. Please see Lean 6 Sigma Programs.Duration1 Days, 9.00-16.00Who should attend?Lean is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean Foundation is the first step to becoming a ‘Practitioner’ and is the beginning of the journey of behavioural and cultural change. All employees can benefit from this course enabling them to understand the methodologies and assist those who are involved in process improvement activities.Course objectivesThis course is for those businesses who feel they do not want or need to use heavy statistical analysis. Lean provides an understanding of a proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. The course is intended for the delegates to ‘think differently’ during their working day to work smarter, not harder. Lean specifically offers the following benefits: Improved Quality of products and services Improves efficiency Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Lean basics – The principles Lean tools - 5s, Waste, Single piece flow, Process levelling, Standardization Process Stapling – Process Flow Voice of the customer and Critical to Quality Kaizen Activities / Mistake Proofing / Quick Change Over (SMED) Just in Time Total Productive Maintenance Problem Solving What are the benefitsThere is no examination during this course, as the delegates are fully engaged throughout the day. At the end of the course, they will be equipped with the knowledge required to understand basic process improvement techniques, their benefits and some of the terminology used in readiness to assist their co-workers. Participation is the only requirement.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersThis course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.
This intensive one-day course is designed to equip delegates with an appreciation and understanding of the basics of carbon footprints and carbon accounting, how to calculate their own company footprint and how to simply manage and reduce the size of their carbon footprint. Larger businesses are legally required to calculate their carbon footprint for the carbon emissions they are directly responsible for (Scope 1) and the emissions the electricity supplied (Scope 2). Scope 3 emissions is the largest potential category for many businesses and includes the supply chain which to date has been voluntary to calculate. Many large businesses are focusing their NetZero approach to include Scope 3 emissions so companies are now asking all of the businesses they deal with to supply data on their own carbon emissions. If you are part of a supply chain for a larger business and are being asked information on your own carbon footprint then this is the course to help you.Duration1 Day, 09.00 - 17.00Who should attend?This course is recommended for individuals who are responsible for understanding and reliably calculating their company’s carbon footprint, for business owners who need to understand about carbon footprints and respond to their customer needs. It is also suitable for environmental managers given this responsibility or anyone who needs to increase their specific knowledge of this topic such as those who are involved in managing the supply chain (e.g., Procurement) and for Directors who find carbon accountable is now part of their remit.Course objectivesThis course aims to provide an understanding of terminology and definitions linked to carbon management. This course is an intensive workshop that focuses on the practical skills required to create a carbon footprint report and begin their route to NetZero.Course content Understand carbon emissions terminology Understand what a carbon footprint is and be familiar with the Greenhouse Gas Accounting Protocol Measure your business carbon footprint Create a carbon reduction plan Carbon reduction technology options What are the benefitsOn successful completion, delegates will have improved their knowledge of carbon management and be able to start to develop a NetZero plan for their business and be able to talk knowledgeably with their stakeholders including their customers and supply chain.In-House CoursesThis course is also available on an in-house basis which can allow courses to be modified to more closely match your specific business requirements. The course can be delivered either virtually or face-to-face. Please contact us for further information.Style of Delivery and Course LeadersOur course leaders have substantial experience in carbon and energy management. They are qualified and experienced with extensive practical management experience across a wide range of sectors including power distribution, manufacturing, engineering, finance, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationAll delegates will be awarded a certificate verifying attendance and completion of the course.
This one-day course is designed to give delegates an introduction to energy management principles and practical skills which can be applied in a business setting. This course also provides energy technology options which could be available for your business to implement, for example solar or heat pumps. As the drive to reduce carbon emissions increases and with energy costs rising dramatically for businesses, ignoring energy management principles could mean spending more money on energy than your competitors and more than what is necessary to continue with your business operations. This course is designed to start your business along the path of understanding energy management principles and reducing energy usage leading to reduced costs.Duration1 Day, 09.00 - 17.00Who should attend?This course does not require any prior knowledge and is intended to give an introduction to energy management for non-energy managers or non-specialists in this field. It is recommended for individuals who have been given responsibilities for energy management as part of their current role, or are taking on this responsibility on behalf of their business. It is also suitable for managers who have been asked to participate in energy reduction in their business, as well as senior managers and directors seeking further knowledge on this increasingly important subject.Course objectivesThis course aims to provide an introduction to energy management for business so that delegates understand the fundamentals of energy use, are able to consider some practical options for energy solutions and introduce them to the basics of energy managementCourse content What is Energy Management? What is Energy and how is it delivered? Energy Bills and Commercial Contracts Energy and Carbon Policy Energy Technology and Application Energy Management Process What are the benefitsOn successful completion, delegates will have improved their knowledge of energy management. They will be able to develop a basic energy strategy and policy and be able to understand some options for reducing energy in their business which should lead to overall cost reductions for energy use.In-House CoursesThis course is also available on an in-house basis which can allow courses to be modified to more closely match your specific business requirements. The course can be delivered either virtually or face-to-face. Please contact us for further information.Style of Delivery and Course LeadersOur course leaders have substantial experience in carbon and energy management. They are qualified and experienced with extensive practical management experience across a wide range of sectors including power distribution, manufacturing, engineering, finance, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationAll delegates will be awarded a certificate verifying attendance and completion of the course.
Increasing numbers of individuals suffer adverse reactions every year from the ingestion of allergens in food. This qualification is aimed at learners responsible for the purchase, delivery, production and service of food in the catering industry. It is also suitable for those owning/managing a smaller catering business.Duration1 Day, 09.00 – 17.00Who should attend?Managers, Supervisors or Staff with a responsibility for Food Service Safety and Quality.Course objectivesLearners achieving this qualification will have knowledge and understanding relating to the control of food ingredients, including allergens, at all stages of food purchase and production.Course content Understand the manager’s role in ensuring that food ingredients and allergens are effectively managed Understand procedures relating to the communication of ingredient information from supplier to consumer Understand the importance of implementing practical controls to prevent contamination and cross contamination from allergenic ingredients Understand methods for managing ingredient controls and procedures What are the benefitsThis qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme.Style of Delivery and Course LeadersOur course tutors have substantial experience in the field of allergen management and control. They are qualified and experienced with extensive practical knowledge across all areas of the food industry.CertificationDelegates successfully completing the HABC Level 3 Award in Allergen Management for Catering (RQF) course and examination will be awarded a Highfield Qualifications certificate. Qualification Number: 603/1720/6 The RQF is a qualification framework regulated by Ofqual. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.
This highly interactive 1 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean 6 Sigma.Duration1 Days, 9.00-16.00Who should attend?Lean Six Sigma is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean 6 Sigma White Belt is the beginning of the journey of behavioural and cultural change. All employees can benefit from this course enabling them to understand the methodologies and assist those who are involved in process improvement activities.Course objectivesLean Six Sigma provides a comprehensive and proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. Lean Six Sigma specifically offers the following benefits: Improved Quality of products and services Lower amounts of defects, scrap, and rework Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Brief history of Lean and Six Sigma 5s (Workplace organization) 8 Typical Wastes found in most processes Visual management Standardization Kaizen Activities / Plan, Do, Check, Act (Adjust) Basic Problem Solving What are the benefitsThere is no examination during this course, as the delegates are fully engaged throughout the day. At the end of the course, they will be equipped with the knowledge required to understand basic process improvement techniques, their benefits and some of the terminology used in readiness to assist their co-workers.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersThis course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.
