Practitioner Courses

Showing 1-23 of 23 courses

Introduction This Understanding and Implementing Threat Assessment & Critical Control Points (TACCP) and Vulnerability Assessment & Critical Control Points (VACCP) one day course is based on the requirements of PAS 96:2017 ‘Guide to protecting and defending food and drink from deliberate attack’. The purpose of PAS 96:2017 is to guide food business managers through approaches and procedures intended to improve the resilience of supply chains to fraud or other forms of attack. These include economically motivated adulteration, malicious contamination, extortion and counterfeiting. It aims to assure the authenticity and safety of food by minimizing the chance of an attack and mitigating the consequences of a successful attack. This course covers TACCP as a framework which can be applied to assess both threats from ideologically motivated actors (TACCP) or food fraud (vulnerability of raw materials) from economically motivated attacks (VACCP) Duration 1 Day, 09.00 – 16.30 Who should attend? Senior Management and their representatives Technical and Quality Managers Those considering implementing a Global Food Safety Initiative (GFSI) approved FSMS in their organisation Auditors Trainers and Consultants Course content PAS 96:2017 & TACCP – Terms & Definitions The difference between threat and vulnerability assessments Introduction to Vulnerability and Threat Assessment Critical Control Point (TACCP) How Threat Assessment tools can be used for Vulnerability Assessment Conducting a TACCP Study Conducting the Threat Assessment The different requirements contained within GFSI recognised standards What are the benefits Delegates will learn the tools and techniques needed to assess hazards and risks to business, process and product. TACCP provides a process for the identification, evaluation and mitigation of threats that are faced on and off the manufacturer’s site. Upon successful completion of this course, participants should be able to: Understand the difference between HACCP / TACCP / VACCP Recognise the different types of threats Classify the different types of aggressors Develop a TACCP / VACCP system In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers for many awarding body organisations. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail. Certification All delegates will be awarded a certificate verifying attendance and completion of the course.

Introduction This one-day course will provide delegates with a thorough understanding of risk assessment and enable them to use different risk assessment models. This is particularly useful when implementing product safety management systems onsite, and when implementing the requirements of the BRCGS Global Standards. Duration 1 Day, 09.00 – 18.00 Who should attend? This course is aimed at: Quality and safety management staff at manufacturing, storage and distribution and retail sites Auditors Consultants Course content Understand risk assessment terminology Be able to choose and use different risk assessment models for processes onsite Understand what BRCGS Global Standards expects from a thorough risk assessment What are the benefits This course forms part of the BRCGS Global Standards Professional suite, a learning programme which will give you international recognition for the key skills and knowledge essential for product safety management. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

Introduction This one-day course will provide delegates with a thorough understanding of root cause analysis (RCA) to know its importance and be able to perform it competently. This is especially helpful when implementing some of the requirements in the BRCGS Global Standards. Duration 1 Day, 09.00 – 18.00 Who should attend? This course is aimed at: Quality and safety management staff at manufacturing, storage and distribution and retail sites Auditors Consultants Course Objectives Delegates will be able to: Define root cause analysis Understand the difference between symptoms and root cause analysis Understand the role and importance of RCA in compliance with the BRCGS Global Standards Explore some common methods of undertaking root cause analysis Be able to perform a RCA and document it effectively What are the benefits This course forms part of the BRCGS Global Standards Professional suite, a learning programme which will give you international recognition for the key skills and knowledge essential for product safety management. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

Introduction This one-day course will provide delegates with a thorough understanding of validation and verification so they know the level of detail required for each process and are able to use validation and verification in practice. This is especially helpful when implementing some of the requirements in the BRCGS Global Standards. Duration 1 Day, 09.00 – 18.00 Who should attend? Food Safety Practitioners Technical and Quality Managers Those considering progressing to achieve BRCGS Professional status Course content Define and understand the terms validation and verification Understand the level of detail required for each process Use validation and verification in practice Appreciate how validation and verification relate to conformance to the BRCGS Global Standards What are the benefits This course forms part of the BRCGS Global Standards Professional suite, a learning programme which will give you international recognition for the key skills and knowledge essential for product safety management. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

Introduction The new course covers changes introduced to Food Labelling requirements by the 2011 European Directive on the provision of food information. It explains the transitional arrangements on the new rules. These new requirements will have a major impact upon the information provided on food labels for consumers. The course is designed to provide candidates with the knowledge of the changes to help food manufacturers prepare for and comply with the law. Duration 1 Day, 09.00 – 17.00 Who should attend? The course is intended for Quality/Technical Managers and personnel as well as Label Designers and Food Marketing staff. Course objectives This course explains the New Food Labelling Legislation in force from December 2014. Course content Introduction to Food Labelling Current Legislation Food labelling Regulations Key changes Labels – current & New rules Origin labelling Responsibilities – Food Business Operators Understand how communication can reduce the risk of adverse reactions. What are the benefits On successful completion, delegates will have improved understanding the new Food Labelling Legislation. Delegates will also be able to identify any current weaknesses in their labelling systems and update these in line with the new laws. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have substantial experience in the field of Food Law. They are qualified and experienced with extensive Food Law experience across a wide range of sectors including manufacturing and retail. Certification All delegates will be awarded a certificate verifying attendance and completion of the course.

Introduction The new Global Standard for Storage & Distribution Issue 4 was launched on 2nd November 2020. It ensures the quality and safety of products during their storage and distribution throughout the supply chain. This new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products. Duration 1 Day, 09.00 – 18.00 Who should attend? Technical & quality managers and their teams from manufacturing or retail, BRCGS Professionals who are familiar with and/ or have attended a Storage and Distribution Issue 3 course. Prior knowledge Delegates must have read and reviewed a copy of the standard which can be downloaded free of charge from http://www.brcgsbookshop.com/. Course summary This one-day course will provide delegates with an in-depth understanding of the revisions to the format and content of Issue 4, including particular reference to the changes made in response to the issues and concerns of the logistics industry. The course is designed to equip delegates with the skills and knowledge to successfully implement Issue 4 of the standard at their site. Course format This course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post course assessment. Key learning objectives At the end of the course, delegates will be able to: Identify the aims of the BRCGS scheme Explain how to meet the requirements of the Standard Describe what to expect from your BRCGS audit Recognise the changes to the protocol of the Standard Utilise and understand the benefits of the BRCGS resources Identify and explain changes to Standard from Issue 3 to Issue 4 What are the benefits On successful completion, delegates will understand the reasons for changes to the standard, including industry developments, changes to the format as well as changes to existing clauses, new requirements and clauses. Delegates will know how the audit process should now be carried about and reported and be able to explain how the changes will benefit retailers, manufacturers, auditors and consumers. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by BRCGS, CQI & IRCA and RSPH. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail. Certification This BRCGS course carries the following Assessment: 25 question exam; Pass mark 60%. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

Introduction This two-day approved CQI and IRCA Certified training course is designed to transition existing registered auditors of ISO 22000 certified businesses to the new ISO 22000:2018 international standard. The course is also relevant to food safety management system auditors or organisations which are transitioning to the new standard. *Please Note: Those delegates who have previously attended the Annex SL Module as part of their ISO 9001, ISO 14001 or ISO 45001 training, need only attend Day 2 of this course. Duration 1 Day, 08:30 – 17:00, Day 2 08:30 – 17:00 Who should attend This course is essential for those who: An existing IRCA registered first, second or third party food safety management systems auditor A first, second or third party food safety management systems auditor wishing to keep their auditing skills and techniques up to date A first, second or third party food safety management systems auditor wanting to learn about ISO 22000:2018 and how this new standard affects you A second or third party auditor working for an organisation that is certified to ISO 22000 and is transitioning to the 2018 revision of the standard Course objectives The key learning objective of this course is to equip delegates with the skills, knowledge and awareness required to audit a food safety management system against the requirements of ISO 22000:2018. Course content The structure of a generic management system based on Annex SL Appendix 2 and the implications of this from an audit perspective The purpose of ISO 22000:2018, the revised structure and terminology used in this standard. An understanding of the requirements of each section of ISO 22000:2018, the changes and evidence required to determine conformity. How to adapt your auditing technique to accommodate the new and amended requirements in ISO 22000:2018 What are the benefits This course offers the most effective way to equip delegates with the skills and knowledge to audit against the revised standard. Delegates will also find the interactive nature of the course and it’s challenging content stimulating and surprisingly enjoyable. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are professional practitioners in the food sector, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide variety of food industry organisations such as primary food processing, food manufacturing, retailing and catering. They have cut their teeth within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering robust food safety management systems and customer confidence. Certification Delegates successfully completing the 22000 element of the course on day two will be awarded a CQI and IRCA certified training accredited certificate (2341) Delegate’s successfully completing days 1 and 2 of this course will be awarded CQI and IRCA certified training accredited certificates. (2358 & 2341)

Introduction This 1 or 2 day CQI and IRCA certified training course provides information on the requirements of ISO 45001:2018. The course is intended to enable participants working with an existing occupational health and safety management system (OHSMS) based on the OHSAS 18001:2007 standard to plan the migration of their system to the new international OHSMS standard. *Please Note: Those delegates who have previously attended the Annex SL Module as part of their ISO 9001 or ISO 14001 training, need only attend Day 2 of this course. Duration 1 Day, 08:30 – 17:00, Day 2, 08:30 – 17:00 Who should attend This course is essential for those: An existing IRCA registered first, second or third party OHS management systems auditor A first, second or third party OHS management systems auditor wishing to keep their auditing skills and techniques up to date A first, second or third party OHS management systems auditor wanting to learn about ISO 45001:2018 and how this new standard affects you A second or third party auditor working for an organisation that is certified to OHSAS 18001:2007 and are migrating to the new ISO 45001:2018 standard Senior management, management representatives and operations personnel Trainers and consultants OHS practitioners Prior knowledge To gain maximum benefit from this course attendees should already be familiar with the content and structure of the OHSAS 18001 standard. Course objectives This course offers the most effective way to equip attendees with the enhanced skills and knowledge to audit against this new standard and understand the impact on OHSAS 18001 certified organisations. Learn about the potential benefits of using ISO 45001 to integrate with other business systems including quality and environment. Delegates will also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises, stimulating and enjoyable. Course content The high level structure for management systems based on Annex SL and how this affects auditing The new requirements for understanding the organisation and its context and how they may be audited The new and enhanced requirements for leadership and worker participation and how they may be audited Risk-based thinking in an OHSMS and how this extends to requirements for risks and opportunities and how they may be audited The changes from a procedural approach to a process approach and how they may be audited How to adapt your auditing technique to accommodate the new and amended requirements in ISO 45001:2018 Migration time frames for ISO 45001 and their impact on existing OHSAS 18001 certified organisations What are the benefits This course offers the most effective way to equip existing OHS auditors with the skills and knowledge to audit against this new standard. On successful completion of this course, participants will understand: The intent and requirements of ISO 45001:2018 The similarities and differences between the OHSAS 18001:2007 and ISO 45001:2018 The proposed implementation time frame for ISO 45001:2018 and its impact on OHSAS 18001 certified organisations In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled OHS management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas. Certification Delegates successfully completing the 45001 element of this course on day two will be awarded a CQI and IRCA certified training accredited certificate. (2335) Delegate’s successfully completing days 1 and 2 of this course will be awarded CQI and IRCA certified training accredited certificates. (2358 & 2335)

Introduction This two-day IEMA certified Environmental Sustainability Skills for Managers is designed to provide supervisors and managers with a strategic and operational overview of environmental sustainability as it affects their specific industry and work area. This course is invaluable in giving managers at all levels the confidence to get involved in, and fully engage in your organisation’s environmental sustainability challenges. Topics covered include :the understanding of the strategic opportunities and constraints that environmental sustainability presents organisations; the importance of resource efficiency; the impact of environmental sustainability across the value chain; the impacts of pollution, prevention, control and environmental legislation in organisations; and how employees support environmental sustainability. Duration 2 Days, 08.30 – 16.45 Who should attend? This course is ideally suited for supervisors and managers across all sectors and has no formal entry requirements. Course objectives This course will equip delegates with knowledge of the key concepts and building blocks of sustainability in business and develop relevant skills to be able to apply sustainable development within their own business. Course content Understand the main environmental and economic risks and opportunities Understand compliance obligations and business drivers for change Understand the main potential impacts on environment and sustainability Understand how to improve environmental performance How to evaluate drivers for change and barriers Understand baselines data to monitor and improve performance How to apply knowledge of environmental sustainability across the value chain How to demonstrate the importance of implementing resource efficiency How to demonstrate how employees can improve environmental performance What are the benefits Attendance will enable delegates to: Decide how best to apply and develop sustainability in their own business Add to their environmental management career credentials Be able to build and support sustainability within their business Improve environmental decision-making Discuss confidently the benefits of a sustainable business with others within their business and to their stakeholders In-House Courses Offering better value for money, they can be designed to more closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have substantial experience in the field of environmental management systems. They are qualified and experienced with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas. Certification The assessment for Environmental Sustainability Skills for Managers consists of an online 20 question multiple-choice test. The test is completed through the IEMA assessment portal and candidates are sent a link upon registration to the assessment. Delegates successfully taking the course and passing the course assessment will be awarded an IEMA issued certificate.

Introduction The course is delivered through a mixture of workshop led discussions, practical activities and PowerPoint presentations. On day two delegates are required to undertake a live audit (case study based) where delegates are required to apply the skills and techniques they acquired on day one. Delegates will be given feedback on how they performed during the case study and how they can improve on their auditing techniques. Duration 2 Days, 09.00 – 17.00 each day Who should attend? This course is designed for Quality and Technical Managers, personnel responsible for managing internal auditing schedules and personnel responsible for undertaking internal audits as required by BRCGS Standards. Course objectives This course explains the need for an Internal Audit System, the principles and terminology relating to Internal Audits and describes the principles of Internal Auditing. Course content Audit Processes Auditing Overview Auditing Concepts Audit Planning Auditor Attributes The Human Aspects of Auditing Conducting the Audit Reporting the Audit What are the benefits On successful completion, delegates will have improved understanding of auditing concepts and have improved auditing skills. Delegates will also be able to identify any current weaknesses in their Internal Audit Systems and upgrade these appropriately. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have substantial experience in the field of internal auditing and practical auditing. They are qualified and experienced with extensive practical audit experience across a wide range of sectors including manufacturing and retail. Certification Delegates successfully completing the course and examination will be awarded a BRCGS certificate issued by the BRCGS.

Introduction The new Global Standard for Storage & Distribution Issue 4 was launched on 2nd November 2020. It ensures the quality and safety of products during their storage and distribution throughout the supply chain. The new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products. Duration 2 Days, 09.00 – 18.00 Who should attend? Technical & Quality Managers and their teams from manufacturing, retailing, and BRCGS Professionals. Prior knowledge Delegates must have read and reviewed a copy of the standard which can be downloaded free of charge from http://www.brcgsbookshop.com/. Course summary The intention of the course is to enable delegates to gain a full understanding of the general principles of the Standard, and how to comply with the requirements. Delegates will also gain an understanding of what to expect during the process of certification, and actions needed prior to, during and after the audit. This course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post course assessment. Course objectives This one-day course will provide delegates with an in-depth understanding of the revisions to the format and content of Issue 4, including particular reference to the changes made in response to the issues and concerns of the logistics industry. The course is designed to equip delegates with the skills and knowledge to successfully implement Issue 4 of the standard at their site. Key learning objectives: At the end of the course, delegates will be able to: Identify the aims of the BRCGS scheme Explain how to meet the requirements if the Standard Describe what to expect from your BRCGS audit Utilise and understand the benefits of the BRCGS resources In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail. Certification This BRCGS course carries the following Assessment: 50 question exam: pass mark 75%. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

Introduction This qualification is aimed at those responsible for assisting in the development and maintenance of HACCP systems in a food manufacturing environment. Holders of this qualification will have the appropriate knowledge and understanding to be an integral part of a HACCP team and to supervise the implementation of a HACCP based system in the work environment. Duration 5 Days, 08.30 – 18.00 (Days 1 to 4) 08.30 – 16:00 (Day 5) Who should attend? This qualification is aimed at those responsible for assisting in the development and maintenance of HACCP systems in a food manufacturing environment. Prior knowledge There are no prerequisites for this qualification, although it is recommended that learners already hold a Level 3 Award in Food Safety Manufacturing or equivalent, have knowledge of food safety hazards and their controls and have a minimum of Level 2 in literacy/English or equivalent. Recommended reading Codex Alimentarius. Codex Alimentarius Commission www.codexalimentarius.net Course objectives The objective of this qualification is to provide learners with the knowledge necessary to be an integral part of a HACCP team in manufacturing and other related industries, for example those involved in distribution and storage. The qualification is primarily aimed at learners who are already working in food manufacturing with knowledge of food hazards and controls. However, it will also be of benefit to caterers and retailers. Course content Determining Critical limits HACCP Monitoring Corrective actions Verification and validation HACCP Documentation HACCP Review Determining Critical control Points Introduction to HACCP Prerequisite programs Describing the product Intended use of products Process flow diagrams Hazard analysis What are the benefits On successful completion, delegates will have a good awareness of HACCP legislation and principles and will: Understand the importance of HACCP based food safety management procedures Understand the preliminary processes for HACCP based procedures Understand how to develop and implement HACCP based food safety management procedures Understand how to verify HACCP based procedures In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have substantial experience in the understanding of HACCP and related legislation. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the Highfield Level 3 Award in HACCP for Food Manufacturing (RQF) course and examination will be awarded a Highfield Qualifications certificate. Qualification Number: 603/2231/7 The RQF is a qualification framework regulated by Ofqual. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

Introduction Build the practical skills and knowledge you need to develop an Environmental Management System (EMS) with this training course. Discover the actions, tools and techniques required to implement or improve an inherited EMS, including procedural and process information. Duration 2 Days, 09.00 – 17.00 Who should attend? People involved in planning and/or coordinating the implementation process for a system addressing environmental issues People who have been assigned the task of establishing or inheriting an EMS Decision makers in the implementation process Those wanting to understand the implementation process Course objectives Identify environmental aspects and impacts that create the baseline from which an EMS is created and developed Recognise cultural change and management issues, which play a role in the implementation process Establish the initial steps to be taken in developing an EMS Develop skills in the preparation of written procedures and required documentation Recognise the appropriate resources and capabilities necessary for maintaining an EMS Course content What is an EMS How to Implement & Improve an EMS The ISO 14001 model and an ISO 14001:2015 Standard Revision Overview Developing an Environmental policy Common features of an EMS Identifying environmental risks Managing environmental improvement actions Operational controls and emergency planning Training & communication Developing and maintaining EMS documentation Monitoring, measuring and reporting Auditing and management review Cultural change and implementation Maintaining an EMS to achieve continual improvement What are the benefits This course offers valuable day to day knowledge and skills essential to an efficient environmental management system. Decide how best to develop the Quality Management Systems of their organisation Add to their quality management career credentials Understand the relevance of quality standards to their organisation Be able to set quality objectives. Demonstrate the competitive benefits of quality standards to their own and other organisations In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have extensive experience in Management Systems across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, Middle East, Asia and the Americas. Certification Delegates will receive Certificate of Attainment

Introduction This highly interactive two-day CQI and IRCA Certified training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system. The role of the internal quality auditor is changing. It is no longer enough that internal audits check procedural conformance, but auditors now need to be able to audit processes with emphasis on risk. Delegates will also become more aware that they play a key role in the development and improvement of working practices across the organisation. This course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 7 quality management principles that underpin them. Duration 2 Days, 09.00 – 17:10 (Day 1) 08.45 – 17:15 (Day 2) Who should attend? This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality management experience. Course objectives To enable those attending to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organisation. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development. This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented. Course content Plan-Do-Check-Act methodology and other fundamental quality management principles Business process auditing Risk based thinking Quality Internal Auditor The structure and principles of the ISO 9000 series standards An overview of ISO 9001 Quality management system implementation issues Effective auditing techniques and good audit practice What are the benefits This course, combined with a CQI and IRCA certified ISO 9001:2015 Foundation course, satisfies the formal training requirements for those wishing to register with CQI and IRCA certified training as an Internal Quality Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal quality audits. Delegates also find the interactive nature of the course, its challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyable In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2351)

Introduction This 2 day course is designed to equip delegates with the knowledge and practical skills to create your own Quality Management System (QMS). Discover the actions, tools and techniques required to design, implement or improve a QMS including procedural and process information. Duration 2 Days, 9.00 – 17.00 Who should attend? Typically professionals who: Manage compliance obligations including statutory and regulatory requirements Are responsible for processes within an organisation Manage documentation and records keeping programs and systems Manage or oversee supplier and contractor quality related performance Manage compliance or quality related conformance audit programs Conduct strategic management reviews of quality related performance outcomes Manage or oversee issue resolution relating to product, service or process qualityManage or overview improvement initiatives to enhance some aspect of quality Course objectives Learn how to bring the necessary discipline and control to your operations with strategies to identify problems, assign resources and evaluate and improve the effectiveness of your system. Course content Understanding the elements of a QMS Establish the scope and purpose of a QMS based on stakeholder needs and expectations Design a QMS framework incorporating process management tools and techniques Undertake GAP analysis and document processes incorporating operational controls Implement or improve a QMS framework using training, communication and performance monitoring tools and techniques Evaluate performance results and implement improvements What are the benefits As a contributor to Continuous Personal Development this course offers valuable day to day knowledge and skills essential to an efficient quality management system. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, Middle East, Asia and the Americas. Certification Delegates successfully completing the course will be awarded an IQMS Learning certificate of Attainment

Introduction This interactive CQI and IRCA Certified two-day training programme aims to help delegates to understand and apply the principles and techniques that are required for conducting effective environmental audits. A good system of auditing is one of the most effective methods of ensuring that the Environmental Management System (EMS) continues to meet its objectives and for control and for identifying improvements. Auditors need to be sufficiently competent in order to evaluate the EMS effectively if the organisation is to achieve the full benefit from its EMS and have confidence that it is achieving its objectives. This IRCA registered course focuses delegates on the most important attributes of a modern and effective environmental management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to business environmental issues and relevant legislative issues. The course is based on auditing with the ISO 14001:2015 standard. Duration 2 Days, 09.00 – 17.10 (day 1) 08.45 – 17.15 (day 2) Who should attend? This course is essential for those who will undertake internal environmental audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors with EMS, who are looking to broaden their awareness of environmental issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or environmental management system experience. Course objectives To enable delegates to effectively plan, perform, evaluate and report the results of internal environmental audits with confidence. To help delegates understand the key attributes of an efficient and effective environmental management system and the role of the internal auditor in its continual improvement and development. Course content Basic environmental thinking and risk-based concepts Structure and principles of an environmental management system Overview of key ISO 14001:2015 requirements Auditors roles and responsibilities Types of environmental audit Effective auditing techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefits This course, combined with an ISO 14001 foundation course, satisfies the formal training requirements for those wishing to register under the CQI and IRCA Certified training scheme as an Internal EMS Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal EMS audits. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders A combination of presentations and guided exercises together with an interactive role-play exercise involving a simulated audit makes this course both highly beneficial and enjoyable for participants. Our course leaders are qualified and experienced environmental auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, professional, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas. Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training certificate (2353).

Introduction Based on the leading global food safety standard, this highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of food safety auditing. It also covers the role of the food safety auditor in the development and improvement of an effective food safety management system. This course is essential for those who will undertake internal food safety audits, or who will be required to plan, manage and implement internal audit programmes. Duration 2 Days, 09.00 – 17.15 Who should attend? This course is ideal for food industry personnel intending to become involved in the internal audit process for the maintenance and improvement of their food safety programmes including those: Involved in auditing the site HACCP program or external suppliers Intending to become involved in the internal audit process for the maintenance and improvement of their site’s food safety management system. Typical roles include Quality Assurance Managers, Supervisors and internal audit team members. The audit principles and techniques developed in this course can be applied to any food safety management standard. Course objectives To enable delegates to effectively plan, perform, evaluate and report the results of internal environmental audits with confidence. To help delegates understand the key attributes of an efficient and effective environmental management system and the role of the internal auditor in its continual improvement and development. Prior knowledge It is an IRCA recommendation that all delegates have the following prior knowledge: A basic knowledge of the concepts of food safety management including prerequisite programmes and HACCP principles Understand commonly used food safety terms and definitions An understanding of the requirements of ISO 22000 or GFSI schemes such as FSSC 22000, BRC, SQF or IFS. Understand the Plan-Do-Check-Act (PDCA) cycle Course objectives To understand the audit process and be able to plan, perform and report the results of internal food safety audits with the aim of developing and improving the food safety management system of an organisation. To help delegates to understanding best practice for ensuring successful internal audits. Course content Introduction to auditing food safety management systems This course is based on ISO 22000, BRCGS and other GFSI recognised standards Audit preparation including audit scheduling, audit planning and audit checklists Performing the audit including opening meetings,non-verbal communications, question techniques, resolving conflict and gathering objective evidence. Presentation of audit findings including the evaluation of audit findings, non-conformity classification, corrective action requests, developing an audit report, closing meeting and root cause analysis. Follow up activities Key to successful internal audits What are the benefits Upon successful completion of the course delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal food safety audits. Delegates will also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyable. The knowledge and skills developed in the course can be applied to internal audits of any food safety management standard. Delegates can apply for certification as a CQI and IRCA Certified Internal Auditor if they have also completed an FSMS Foundation Course or can prove equivalent knowledge when applying. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2340)

Introduction This highly interactive two-day CQI and IRCA Certified training course teaches the principles and techniques that are required to effectively audit occupational health and safety management systems (OHSMS). Internal auditing is one of the fundamental mechanisms for maintaining but also for developing and improving existing working practices within an organisation. This course concentrates on the most important attributes of the ISO 45001:2018 management system and helps delegates to understand the role of the auditor in development and improvement of this system. Duration 2 Days, 09.00 - 17.00 Who should attend? This course is essential for those who will undertake internal health and safety management system audits or who will be required to plan, manage and implement an internal audit programme. Prior Knowledge Participants are expected to have the following prior knowledge: Knowledge of OHS management systems elements and its relationship to Plan-Do-Check-Act cycle Knowledge of OHS management systems, consisting of: Fundamental concepts and related principles Terms, definitions and awareness of the ISO 45001 management system requirements Basic knowledge and awareness of the OHS legislation relevant within their jurisdiction Course objectives On completion of this course, participants will be able to: Identify OHS management system standards applicable to health and safety Understand the key terminology related to internal auditing Explain the stages of the auditing process Plan, prepare, communicate and schedule for an internal audit Implement an effective internal audit Collect, verify and evaluate information relevant to the audit Prepare clear audit findings Conduct an effective audit feedback meeting Write and distribute an audit report Conduct follow-up audit activities Course content The course content is based on the following course structure overview: OHS Management System Audit Fundamentals Internal Audit Planning Conducting the Audit Reporting Audit Outcomes Audit Follow Up What are the benefits This course, combined with an OH&SMS Foundation Course, satisfies the formal training requirement for those wishing to register under the CQI and IRCA Certified training scheme as an Internal OH&SMS Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal health and safety effectively. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2351)

Introduction This integrated management systems internal auditor programme combines the disciplines of quality, environmental and health & safety management auditing based on the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards. This three day interactive training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing to quality, environmental and health & safety management systems. The modern management systems auditor cannot rely on procedural auditing, but also needs to be able to audit processes with an emphasis on risk-based thinking. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement. Duration 3 days, 9.00 – 17.30 Who should attend? This course is essential for those who will undertake internal integrated management system audits based on the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards, or for those who will be required to plan, manage and implement internal audit programmes. Other people who will find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality, environmental and occupational health & safety issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality, environmental and health & safety management system experience. Course objectives Upon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001 and ISO 14001:2015 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2015 quality, ISO 14001:2015 environmental and ISO 45001:2018 occupational health& safety management system requirements Plan-Do-Check-Act methodology Quality and environmental management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefits Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are management systems professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements. Certification Delegates successfully completing the course will be awarded an iqms Learning certificate.

Introduction Learn how to perform effective Internal and Supply Chain Audits of your organisation’s Quality Management System against the enhanced requirements of the Automotive Industry Quality Standard IATF 16949:2016. This specially extended 3 day course, based on ISO 9001:2015 and IATF 16949:2016 requirements: Explores both standards Examines the ability to audit customer-specific requirements by the OEM’s Examines how the performance of Core Analytical Tools are evaluated Develops in the Learner a comprehensive working knowledge of the enhanced Auditing Skills required to facilitate Value Added Audits in the Automotive Sector and its Supply Chain Duration 3 Days, 09.00 – 17.00 Who should attend? This course will benefit experienced auditors looking to upgrade their audit skills and become familiar with the requirements of both ISO 9001:2015 and IATF 16949:2016. Those new to auditing will also gain the knowledge to conduct audits to the Automotive Industry requirements. Delegates will learn to audit to the requirements of the standards using the automotive process approach. Prior knowledge While there are no formal pre-requisites, it is strongly suggested for delegates to gain the most from this course, a knowledge of ISO 9001:2015. We recommend our ISO 9001:2015 Foundation course as a minimum level of awareness of the current quality standard associated with this course. Course objectives The course utilises a variety of teaching methods including interactive workshops, simulated audits, tutorials and case studies. These methods facilitate the development of the necessary skills to conduct an effective internal audit including: Develop practical audit skills to facilitate value-added audits Enhance evaluation and communication skills necessary to conduct effective audits Refine reporting skills to document value-added audit findings, and validate corrective actions for effectiveness This course utilises the newly revised IATF16949:2016 as the reference standard for Automotive Quality Management Systems. By attending this course, delegates will gain an understanding how to audit using the automotive process approach, as well as the ability to audit the customer-specific requirements defined by the OEM’s. Course content Review of IATF 16949:2016 Quality Management System criteria Discussion of the automotive process approach and it relevance to customer satisfaction and business performance Relationship of the core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016 and how the core quality tools are evaluated as part of Internal Audits Co-ordinating an effective process-based audit program Prioritising audit frequency based on risk Developing effective process-based auditing techniques Development of process-based auditor working documents (i.e. checklists) Practicing process-based auditing skills using interactive workshops Evaluating the significance of audit findings and their impact on business performance and customer satisfaction Development of communication skills and techniques necessary for the presentation of audit findings Writing value-added non-conformity statements Developing, implementing and verifying of corrective actions Auditing continual improvement programs and business objectives What are the benefits Organisations that are currently registered to ISO/TS 16949:2009 must complete their transition to IATF 16949:2016 by September 2018 or they run the risk of having their registration lapse which could have implications on their ability to continue as an approved supplier to the OEM’s. This new revision has expanded the requirement for suppliers to automotive industry to become registered to IATF 16949:2016 rather than simply demonstrate conformance. These requirements pertain to any organisation that performs design and development, production and when relevant, installation and service of automotive-related products. Audit of suppliers is a new requirement of IATF 16949:2016. The audit methods and principles learned in this course are directly applicable to supplier auditing. Specific situations where supplier auditing may differ from internal audits will also be discussed during the course. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2351)

Introduction This integrated management systems internal auditor programme combines the disciplines of quality and environmental management systems. The course is based on auditing to the ISO 9001:2015 and ISO 14001:2015 standards. This interactive three-day training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing for quality and environmental management systems. The modern management systems’ auditor needs to be trained not only on procedural auditing, but also be able to audit processes with an emphasis on a risk-based approach. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement. Duration 3 days, 9.00 – 17.30 Prior knowledge The course does not require any past auditing or quality/environmental management system experience. Who should attend? This course is an essential for those who will undertake internal integrated management system audits based on the ISO 9001:2015 and ISO 14001:2015 standards, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality and environmental issues in order to understand how they can improve their overall contribution to the success of the business. Course objectives Upon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001 and ISO 14001:2015 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2015 quality and ISO 14001:2015 environmental Management System requirements Plan-Do-Check-Act methodology Quality and environmental management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefits Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements. Certification Delegates successfully completing the course, including examination, will be awarded an iqms Learning Integrated Management System (IMS) Auditor certificate.

Introduction The HABC Level 2 Award in HACCP for Food Manufacturing (RQF) is aimed at those working in a food manufacturing environment. The qualification is intended for delegates already working in food manufacturing and those who are preparing to work in the industry. This qualification covers the principles of HACCP including the procedures required to develop HACCP and how the principles are applied in a food production environment. Duration 1 Day, 09:30 – 17:00 Who should attend? The Level 2 Certificate in HACCP is appropriate for all persons employed in food and food related businesses that need to have an understanding of HACCP principles. Prior knowledge There are no prerequisites for this qualification, although it is recommended that learners already hold a Level 2 Award in Food Safety in Manufacturing or equivalent and have a minimum of Level 1 in literacy/English or equivalent. Course objectives The objective of the qualification is to support those who are, or will be part of a HACCP (hazard analysis and critical control points) team within a manufacturing environment. Course content Introduction to HACCP Prerequisite programs Intended use of products Process flow diagrams Hazard analysis Determining Critical control Points Determining Critical limits HACCP Monitoring Corrective actions Verification and validation HACCP Documentation HACCP Review What are the benefits On successful completion, delegates will have a good awareness of HACCP principles. Delegates will be able to identify the procedures required to develop HACCP and understand how the principles are applied in a food production environment. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have substantial experience in the understanding of HACCP and related legislation. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the HABC Level 2 HACCP for Manufacturing (RQF) course and examination will be awarded a Highfield Qualifications certificate.  Qualification Number: 603/2196/9.  The RQF is a qualification framework regulated by Ofqual.  It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

Introduction This course has been designed to enable delegates to gain a full understanding of the general principles of the Standard and how to comply with the requirements. Delegates will also gain an understanding of what to expect during the process of certification and actions needed prior to, during and after the audit. Duration 2 Day, 09.00 – 18.00 Who should attend? This course is aimed at: Technical and Quality managers and their teams from manufacturing and retailing sites Retailers Consultants BRCGS Global Standard professionals Prior knowledge Delegates must have read and reviewed a copy of the Global Standard for Food Safety Issue 8, a link to download this will be sent to them prior to the course commencing Course objectives To provide delegates with an understanding of The scope of companies and products covered by the Standard What is required to comply with the requirements of the Standard Preparing for an audit to the Standard The protocol for audits to the Standard What are the benefits? This course forms part of the BRCGS Global Standards Professional suite, a learning programme which will give you international recognition for the key skills and knowledge essential for product safety management. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the course and examination will be awarded a BRCGS Certificate issued by the BRCGS.

© 2021 IQMS - All rights reserved

Fuelled by