This intensive ISO 9001 lead auditor course, is a challenging and highly interactive CQI and IRCA training program and is for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role.Duration5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.00 (day 5)Who should attend?Those attending this course are expected to have knowledge of the following: Quality management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA certified training ISO 9001 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA certified training registered ISO 9001 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us.Course objectives To enable you to lead an audit team Audit the quality management system of an organisation to the requirements of ISO 9001:2015. Course content ISO 9001:2026 – evidence required for conformity Roles and responsibilities of auditors and lead auditors Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement What are the benefitsThe ISO 9001 training course is designed not only to help people perform value-adding quality audits but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular, it will help delegates get to grips with those issues of ever-increasing importance, such as risk-based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 50% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the CQI and IRCA Certified training scheme.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements.CertificationSuccessful completion of the course and the achievement of the 50% pass mark in the CQI and IRCA controlled On-line Exam (which must be completed within 30 days after completion of the course), will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the CQI and IRCA Certified training scheme. Please note: ISO 9001 is currently being revised, with ISO 9001:2026 replacing ISO 9001:2015 from 16th September 2026. Our ISO 9001 courses are currently being updated to reflect the new requirements and are pending CQI and IRCA approval. The courses will be delivered to the 2026 version once the updated courses have received approval. Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2352).
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This highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system. The role of the internal quality auditor is changing. It is no longer enough that internal audits check procedural conformance, but auditors now need to be able to audit processes with emphasis on risk. Delegates will also become more aware that they play a key role in the development and improvement of working practices across the organisation. This course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 7 quality management principles that underpin them.Duration2 Days, 09.00 – 17:10 (Day 1) 08.45 – 17:15 (Day 2)Who should attend?This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality management experience.Course objectivesTo enable those attending to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organisation. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development. This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2026 standard is interpreted and implemented.Course content Plan-Do-Check-Act methodology and other fundamental quality management principles Business process auditing Risk based thinking Quality Internal Auditor The structure and principles of the ISO 9000 series standards An overview of ISO 9001 Quality management system implementation issues Effective auditing techniques and good audit practice What are the benefitsThis course, combined with a CQI and IRCA certified ISO 9001 Foundation course, satisfies the formal training requirements for those wishing to register with CQI and IRCA certified training as an Internal Quality Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal quality audits. Delegates also find the interactive nature of the course, its challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyablePlease note: Our ISO 9001 Internal Auditor course is currently being updated to reflect the new ISO 9001:2026 standard and is pending CQI and IRCA approval. The statement above regarding formal training requirements will apply once the updated course has received the necessary approval.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have an unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationPlease note: ISO 9001 is currently being revised, with ISO 9001:2026 replacing ISO 9001:2015 from 16th September 2026. Our ISO 9001 courses are currently being updated to reflect the new requirements and are pending CQI and IRCA approval. The courses will be delivered to the 2026 version once the updated courses have received approval. Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2351). If you're looking for the ISO 9001:2026 Lead Auditor course, please click here
This one-day CQI and IRCA certified training course is for those wanting an introduction to the international occupational health and safety management system (OHSMS) standard ISO 45001:2018 and to understand how it can be used to develop, maintain and improve your health and safety performance. Knowledge and understanding of ISO 45001:2018 is more than simply reading the standard’s text. It demands an understanding of the requirements and a considered application of the standard to the organisation. After this course, you will have sufficient insight to be able to evaluate your own organisation’s arrangements and identify how they can be improved.Duration1 Day, 08:30 – 17:00Who should attend?This course is designed for those needing an introduction to OHSMS and is a pre-requisite for those wishing to attend the CQI and IRCA certified OHSMS Internal Auditor or Lead Auditor course. It is ideal for managers, supervisors, health and safety representatives, OH&S consultants and those with health and safety management responsibilities or anyone wishing to understand the impact and relevance of ISO 45001:2018 to their organisations.Course objectivesThis course will equip delegates with an understanding of the development and application of OHSMS techniques and how the ISO 45001:2018 standard is interpreted and implemented. On completion of the course delegates will be able to: Understand the purpose and business benefits of an OHSMS Outline the structure and content of ISO 45001 and its relationship with Annex SL Interpret the requirements of ISO 45001 in the context of an effective OHSMS Course content Occupational Health and Safety Management Systems (OHSMS) – introduction and key OHS concepts OHSMS based on ISO 45001:2018 including the Process Approach Key ISO 45001 requirements Organisational context OH&S Policy and Planning Risks and opportunities to the OHSMS Hazard identification and elimination and controls, operation, performance evaluation and improvement ISO 45001:2018 requirements including; worker needs, interests and participation as well as interested parties Continual improvement of an OHSMS What are the benefitsAttendance will enable delegates to: Decide how best to develop the OHSMS of their organisation and avoid common problems Add to their occupational health and safety management career credentials Understand the relevance of OHSMS standards to their organisation Improve OHS decision-making Demonstrate the competitive benefits of OHSMS standards to their own and other organisations In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2336).
This integrated management systems internal auditor programme combines the disciplines of environmental and health & safety management auditing based on the ISO 14001:2026 and ISO 45001:2018 standards. This three-day interactive training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing to environmental and health & safety management systems. The modern management systems auditor cannot rely on procedural auditing, but also needs to be able to audit processes with an emphasis on risk-based thinking. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement.Duration3 days, 9.00 – 17.00Who should attend?This course is essential for those who will undertake internal integrated management system audits based on the ISO 14001:2026 and ISO 45001:2018 standards, or for those who will be required to plan, manage and implement internal audit programmes. Other people who will find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality, environmental and occupational health & safety issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or environmental and health & safety management system experience.Course objectivesUpon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 14001:2026 and ISO 45001:2018 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 14001 environmental and ISO 45001 occupational health & safety management system requirements Plan-Do-Check-Act methodology Environmental and health and safety management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefitsUpon successful completion delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates will also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersA combination of presentations and guided exercises together with an interactive role-play exercise involving a simulated audit makes this course both highly beneficial and enjoyable for participants. Our course leaders are CQI and IRCA/ISEP qualified and experienced quality, environmental and occupational health & safety management systems auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, professional, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course, including examination, will be awarded an iqms Learning Integrated Management System (IMS) Internal Auditor certificate for ISO 14001:2026 and ISO 45001:2018.
This one-day course is designed to give delegates an introduction to energy management principles and practical skills which can be applied in a business setting. This course also provides energy technology options which could be available for your business to implement, for example solar or heat pumps. As the drive to reduce carbon emissions increases and with energy costs rising dramatically for businesses, ignoring energy management principles could mean spending more money on energy than your competitors and more than what is necessary to continue with your business operations. This course is designed to start your business along the path of understanding energy management principles and reducing energy usage leading to reduced costs.Duration1 Day, 09.00 - 17.00Who should attend?This course does not require any prior knowledge and is intended to give an introduction to energy management for non-energy managers or non-specialists in this field. It is recommended for individuals who have been given responsibilities for energy management as part of their current role, or are taking on this responsibility on behalf of their business. It is also suitable for managers who have been asked to participate in energy reduction in their business, as well as senior managers and directors seeking further knowledge on this increasingly important subject.Course objectivesThis course aims to provide an introduction to energy management for business so that delegates understand the fundamentals of energy use, are able to consider some practical options for energy solutions and introduce them to the basics of energy managementCourse content What is Energy Management? What is Energy and how is it delivered? Energy Bills and Commercial Contracts Energy and Carbon Policy Energy Technology and Application Energy Management Process What are the benefitsOn successful completion, delegates will have improved their knowledge of energy management. They will be able to develop a basic energy strategy and policy and be able to understand some options for reducing energy in their business which should lead to overall cost reductions for energy use.In-House CoursesThis course is also available on an in-house basis which can allow courses to be modified to more closely match your specific business requirements. The course can be delivered either virtually or face-to-face. Please contact us for further information.Style of Delivery and Course LeadersOur course leaders have substantial experience in carbon and energy management. They are qualified and experienced with extensive practical management experience across a wide range of sectors including power distribution, manufacturing, engineering, finance, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationAll delegates will be awarded a certificate verifying attendance and completion of the course.
ISO 9001:2026 is set to replace ISO 9001:2015 on 16 September 2026 and every certified organisation now faces the same question: not whether to transition, but when, and what it will involve. This half-day briefing session cuts through the noise, giving auditors, quality professionals and business leaders a clear, practical understanding of what the revision means for their organisation and its quality management system (QMS). Note: this is a discussion-based briefing focused on the practical business implications of the revision. If you are a third-party auditor and you need only clause change information to the standard then you may prefer CQI and IRCA's dedicated eLearning course.Duration1/2 Day, 09.00 - 12.30Who should attend?This session is for you if you are: A quality manager, management representative or internal auditor wanting practical information on the ISO 9001:2026 revision A business leader or process owner preparing your organisation for transition to ISO 9001:2026 Responsible for a QMS already certified to ISO 9001:2015 and want to understand, and discuss, how the revised requirements are likely to affect your business Delegates should have a working knowledge of ISO 9001:2015. If you're new to ISO 9001, we'd recommend attending our ISO 9001:2026 Foundation course instead.Course objectivesThe key objective of this session is to give delegates a clear, practical understanding of what's changing in ISO 9001:2026 and the opportunity to discuss, in an open and interactive format, how these changes are likely to affect businesses and quality management systems.Course content An overview of the ISO 9001:2026 standard and the anticipated three-year transition period (to around September 2029) The revised emphasis on quality culture and ethical behaviour, and what this means for leadership Clarified requirements for risk-based thinking and for determining and addressing risks and opportunities The formal integration of climate change considerations into the quality management system Other structural and editorial changes, and what they mean in practice Open discussion: what the revision is likely to mean for your organisation, your QMS and your certification In-House CoursesIf you'd like this briefing delivered exclusively for your organisation, giving your team as much time as they need to plan changes and ask questions specific to your QMS then please get in touch to discuss this hereStyle of Delivery and Course LeadersOur course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors, including manufacturing, finance, pharmaceuticals, and local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationOn successful completion of an online assessment, delegates will receive an iqms Learning certificate of achievement.
Build the confidence to understand ISO 14001:2026 and use environmental management as a practical tool for compliance, risk control, efficiency and business improvement. This CQI and IRCA Certified 1-day Foundation course provides a clear introduction to Environmental Management Systems (EMS) based on ISO 14001:2026. It is designed for managers, decision-makers, EMS representatives and aspiring auditors who need to understand the purpose, structure and practical application of ISO 14001. As environmental expectations increase across legislation, tenders, supply chains and customer requirements, organisations need people who can understand environmental impacts, support compliance obligations and contribute to continual improvement. This course explains the standard in plain, business-focused language so delegates can apply their learning with confidence.Duration1 Day, 08.30-17.00Who should attend?This course is ideal for: Managers and decision-makers who need a practical overview of ISO 14001:2026 and Environmental Management Systems. Environmental managers, coordinators, EMS representatives and staff responsible for maintaining or improving an existing EMS. Quality, health and safety, facilities, operations, estates and compliance professionals taking on environmental responsibilities. Anyone involved in implementation, transition planning, awareness raising or environmental performance improvement. Delegates who wish to progress to the registered 2-day EMS Auditor course but do not yet have prior EMS knowledge. Course objectivesThis course equips delegates with a practical understanding of environmental management principles and how ISO 14001:2026 is interpreted and implemented within an effective EMS. Describe the purpose, benefits and intended outcomes of an Environmental Management System. Explain the purpose, content and interrelationships of ISO 14001 and ISO 14004. Interpret key ISO 14001 requirements in the context of a functioning management system. Recognise how environmental aspects, impacts, compliance obligations and risk-based thinking support effective environmental control. Understand how objectives, monitoring, measurement and continual improvement support business performance. Course content Benefits of an effective EMS for compliance, customer confidence, tenders and business Essential environmental terminology and familiarisation with ISO 14001 definitions. Purpose, structure and intent of ISO 14001:2026 and an Environmental Management System. Environmental issues, aspects and impacts, including how to assess and determine significance. Organisational context, interested parties and risk-based thinking. Overview of key environmental legislation and the role of compliance obligations in an EMS. Setting meaningful environmental objectives and planning to achieve them. Monitoring, measurement, analysis, evaluation and continual improvement. What are the benefitsAttendance will help delegates and their organisations: Decide how best to develop, maintain or improve an Environmental Management System and avoid common implementation problems. Build recognised environmental management awareness and strengthen career credentials. Understand how ISO 14001 supports legal compliance, operational control and improved decision-making. Demonstrate the commercial value of environmental management standards to customers, supply chains and internal stakeholders. Prepare more confidently for further EMS auditor training or ISO 14001 implementation activity. In-House CoursesIn-house delivery offers better value for organisations with several delegates and can be designed to closely match your sector, activities, environmental risks and existing management system arrangements. This option is ideal for teams who want a consistent understanding of ISO 14001:2026, practical examples relevant to their organisation and a focused discussion around implementation, transition or improvement priorities.Style of Delivery and Course LeadersThe course is delivered in a practical, accessible style that connects ISO 14001 requirements with real organisational decisions, compliance obligations and environmental performance improvement. Our course leaders have extensive experience in Environmental Management Systems across manufacturing, service and professional organisations, including Local and National Government. iqms Learning also brings international experience from work across Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2805).
A one-day training awareness programme for those requiring an introduction to the ISO 9001:2026 standard and how it can be used to develop and improve quality management systems. This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process.Duration1 Day, 09.00 – 17.00Who should attend?Specially designed for managers, supervisors, those with potential quality roles or anyone wishing to understand and assess the impact and relevance of quality management to their organisations. Also useful to anyone who needs an introduction to quality assurance or those wishing to attend the CQI and IRCA Certified training 2-day auditor course without prior experience of quality systems.Course objectivesThis course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2026 standard is interpreted and implemented. On completion of the course we expect delegates to be able to: Describe the purpose of a quality management system with relevance to the 7 principles of quality management Explain the purpose, content and interrelationships of ISO 9000, ISO 9001, and ISO 9004 Interpret the requirements of ISO 9001 in the context of an effectively implemented business management system Course content Background to Quality Assurance Setting quality objectives The ISO 9001:2026 series standards Measurement and analysis Process Approach Continual improvement The 7 quality management principles Organisational Context ISO 9001 clause requirements Risk based thinking What are the benefitsAttendance will enable delegates to: Decide how best to develop the Quality Management Systems of their organisation Add to their quality management career credentials Understand the relevance of quality standards to their organisation Be able to set quality objectives. Demonstrate the competitive benefits of quality standards to their own and other organisations In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Please note: ISO 9001 is currently being revised, with ISO 9001:2026 replacing ISO 9001:2015 from 16th September 2026. Our ISO 9001 courses are currently being updated to reflect the new requirements and are pending CQI and IRCA approval. The courses will be delivered to the 2026 version once the updated courses have received approval. Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2350).
