Introduction

This highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system.

The role of the internal quality auditor is changing. It is no longer enough that internal audits check procedural conformance, but auditors now need to be able to audit processes with emphasis on risk. Delegates will also become more aware that they play a key role in the development and improvement of working practices across the organisation. This course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 7 quality management principles that underpin them.

Duration

2 Days, 09.00 – 17:10 (Day 1) 08.45 – 17:15 (Day 2)

Who should attend?

This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality management experience.

Course objectives

To enable those attending to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organisation. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development. This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2026 standard is interpreted and implemented.

Course content

• Plan-Do-Check-Act methodology and other fundamental quality management principles
• Business process auditing
• Risk based thinking
• Quality Internal Auditor
• The structure and principles of the ISO 9000 series standards
• An overview of ISO 9001
• Quality management system implementation issues
• Effective auditing techniques and good audit practice

What are the benefits

This course, combined with a CQI and IRCA certified ISO 9001 Foundation course, satisfies the formal training requirements for those wishing to register with CQI and IRCA certified training as an Internal Quality Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal quality audits. Delegates also find the interactive nature of the course, its challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyable

Please note: Our ISO 9001 Internal Auditor course is currently being updated to reflect the new ISO 9001:2026 standard and is pending CQI and IRCA approval. The statement above regarding formal training requirements will apply once the updated course has received the necessary approval.

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of Delivery and Course Leaders

Our course leaders have an unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas

Certification

Please note: ISO 9001 is currently being revised, with ISO 9001:2026 replacing ISO 9001:2015 from 16th September 2026. Our ISO 9001 courses are currently being updated to reflect the new requirements and are pending CQI and IRCA approval. The courses will be delivered to the 2026 version once the updated courses have received approval.

Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2351).

If you're looking for the ISO 9001:2026 Lead Auditor course, please click here