Introduction

New to ISO 9001 and want to understand what it really means for your organisation? This one-day CQI and IRCA Certified ISO 9001:2026 Foundation training course gives you a clear, practical introduction to the world's most widely used quality management standard, no previous knowledge or experience required.

Building a successful quality management system (QMS) takes more than reading the text of the standard; it demands a real understanding of its requirements and how to apply them within your own organisation. This course explains the purpose and intent of ISO 9001:2026, how it fits within the wider ISO 9000 family of standards, and how it's used in practice to develop, improve and certify a QMS.

Duration

1 Day, 09.00 – 17.00

Who should attend?

Specially designed for managers, supervisors, auditors and anyone stepping into a quality-related role, as well as anyone who wants to understand and assess the impact and relevance of quality management to their organisation.

This course is also the ideal starting point if you're new to quality management altogether, or if you're planning to attend our CQI and IRCA Certified ISO 9001:2026 Internal Auditor or Lead Auditor courses without prior experience of the standard or quality management systems.

Course objectives

This course will equip you with an understanding of how quality management techniques have developed and how the ISO 9001:2026 standard is interpreted and implemented. On completion, you'll be able to:

• Describe the purpose of a quality management system with reference to the 7 quality management principles
• Explain the purpose, content and relationship between ISO 9000, ISO 9001 and ISO 9004
• Interpret the requirements of ISO 9001:2026 in the context of achieving continual improvement through an effectively implemented business management system

Course content

• Background to quality assurance and quality control
• Setting quality policy and objectives
• The ISO 9001:2026 series of standards
• Monitoring, measurement, analysis and evaluation of performance
• The process approach
• Continual improvement
• The 7 quality management principles
• Organisational context
• ISO 9001:2026 clause requirements
• Risk-based thinking

What are the benefits

This course will enable delegates to:

• Decide how best to develop the quality management system of their organisation
• Add to their quality management career credentials
• Understand the relevance of quality standards to their organisation
• Set quality objectives in line with the quality policy
• Demonstrate the competitive benefits of quality standards and a well-designed QMS to their own and other organisations

In-House Courses

Offering better value for money, our in-house ISO 9001:2026 Foundation course can be tailored to closely match your specific requirements.

Style of Delivery and Course Leaders

Our course leaders have extensive experience in quality management across a wide range of sectors, including manufacturing, service and professional organisations, as well as Local, National and International Government. This wide experience allows them to bring the course to life with relevant examples and case studies during workshop discussions.

Our team has extensive experience working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.

Certification