This intensive ISO 9001 lead auditor course, is a challenging and highly interactive CQI and IRCA training program and is for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role.Duration5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.00 (day 5)Who should attend?Those attending this course are expected to have knowledge of the following: Quality management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA certified training ISO 9001 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA certified training registered ISO 9001 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us.Course objectives To enable you to lead an audit team Audit the quality management system of an organisation to the requirements of ISO 9001:2015. Course content ISO 9001:2026 – evidence required for conformity Roles and responsibilities of auditors and lead auditors Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement What are the benefitsThe ISO 9001 training course is designed not only to help people perform value-adding quality audits but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular, it will help delegates get to grips with those issues of ever-increasing importance, such as risk-based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 50% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the CQI and IRCA Certified training scheme.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements.CertificationSuccessful completion of the course and the achievement of the 50% pass mark in the CQI and IRCA controlled On-line Exam (which must be completed within 30 days after completion of the course), will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the CQI and IRCA Certified training scheme. Please note: ISO 9001 is currently being revised, with ISO 9001:2026 replacing ISO 9001:2015 from 16th September 2026. Our ISO 9001 courses are currently being updated to reflect the new requirements and are pending CQI and IRCA approval. The courses will be delivered to the 2026 version once the updated courses have received approval. Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2352).
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This one-day CQI and IRCA certified training course is for those wanting an introduction to the international occupational health and safety management system (OHSMS) standard ISO 45001:2018 and to understand how it can be used to develop, maintain and improve your health and safety performance. Knowledge and understanding of ISO 45001:2018 is more than simply reading the standard’s text. It demands an understanding of the requirements and a considered application of the standard to the organisation. After this course, you will have sufficient insight to be able to evaluate your own organisation’s arrangements and identify how they can be improved.Duration1 Day, 08:30 – 17:00Who should attend?This course is designed for those needing an introduction to OHSMS and is a pre-requisite for those wishing to attend the CQI and IRCA certified OHSMS Internal Auditor or Lead Auditor course. It is ideal for managers, supervisors, health and safety representatives, OH&S consultants and those with health and safety management responsibilities or anyone wishing to understand the impact and relevance of ISO 45001:2018 to their organisations.Course objectivesThis course will equip delegates with an understanding of the development and application of OHSMS techniques and how the ISO 45001:2018 standard is interpreted and implemented. On completion of the course delegates will be able to: Understand the purpose and business benefits of an OHSMS Outline the structure and content of ISO 45001 and its relationship with Annex SL Interpret the requirements of ISO 45001 in the context of an effective OHSMS Course content Occupational Health and Safety Management Systems (OHSMS) – introduction and key OHS concepts OHSMS based on ISO 45001:2018 including the Process Approach Key ISO 45001 requirements Organisational context OH&S Policy and Planning Risks and opportunities to the OHSMS Hazard identification and elimination and controls, operation, performance evaluation and improvement ISO 45001:2018 requirements including; worker needs, interests and participation as well as interested parties Continual improvement of an OHSMS What are the benefitsAttendance will enable delegates to: Decide how best to develop the OHSMS of their organisation and avoid common problems Add to their occupational health and safety management career credentials Understand the relevance of OHSMS standards to their organisation Improve OHS decision-making Demonstrate the competitive benefits of OHSMS standards to their own and other organisations In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2336).
Build the confidence to understand ISO 14001:2026 and use environmental management as a practical tool for compliance, risk control, efficiency and business improvement. This CQI and IRCA Certified 1-day Foundation course provides a clear introduction to Environmental Management Systems (EMS) based on ISO 14001:2026. It is designed for managers, decision-makers, EMS representatives and aspiring auditors who need to understand the purpose, structure and practical application of ISO 14001. As environmental expectations increase across legislation, tenders, supply chains and customer requirements, organisations need people who can understand environmental impacts, support compliance obligations and contribute to continual improvement. This course explains the standard in plain, business-focused language so delegates can apply their learning with confidence.Duration1 Day, 08.30-17.00Who should attend?This course is ideal for: Managers and decision-makers who need a practical overview of ISO 14001:2026 and Environmental Management Systems. Environmental managers, coordinators, EMS representatives and staff responsible for maintaining or improving an existing EMS. Quality, health and safety, facilities, operations, estates and compliance professionals taking on environmental responsibilities. Anyone involved in implementation, transition planning, awareness raising or environmental performance improvement. Delegates who wish to progress to the registered 2-day EMS Auditor course but do not yet have prior EMS knowledge. Course objectivesThis course equips delegates with a practical understanding of environmental management principles and how ISO 14001:2026 is interpreted and implemented within an effective EMS. Describe the purpose, benefits and intended outcomes of an Environmental Management System. Explain the purpose, content and interrelationships of ISO 14001 and ISO 14004. Interpret key ISO 14001 requirements in the context of a functioning management system. Recognise how environmental aspects, impacts, compliance obligations and risk-based thinking support effective environmental control. Understand how objectives, monitoring, measurement and continual improvement support business performance. Course content Benefits of an effective EMS for compliance, customer confidence, tenders and business Essential environmental terminology and familiarisation with ISO 14001 definitions. Purpose, structure and intent of ISO 14001:2026 and an Environmental Management System. Environmental issues, aspects and impacts, including how to assess and determine significance. Organisational context, interested parties and risk-based thinking. Overview of key environmental legislation and the role of compliance obligations in an EMS. Setting meaningful environmental objectives and planning to achieve them. Monitoring, measurement, analysis, evaluation and continual improvement. What are the benefitsAttendance will help delegates and their organisations: Decide how best to develop, maintain or improve an Environmental Management System and avoid common implementation problems. Build recognised environmental management awareness and strengthen career credentials. Understand how ISO 14001 supports legal compliance, operational control and improved decision-making. Demonstrate the commercial value of environmental management standards to customers, supply chains and internal stakeholders. Prepare more confidently for further EMS auditor training or ISO 14001 implementation activity. In-House CoursesIn-house delivery offers better value for organisations with several delegates and can be designed to closely match your sector, activities, environmental risks and existing management system arrangements. This option is ideal for teams who want a consistent understanding of ISO 14001:2026, practical examples relevant to their organisation and a focused discussion around implementation, transition or improvement priorities.Style of Delivery and Course LeadersThe course is delivered in a practical, accessible style that connects ISO 14001 requirements with real organisational decisions, compliance obligations and environmental performance improvement. Our course leaders have extensive experience in Environmental Management Systems across manufacturing, service and professional organisations, including Local and National Government. iqms Learning also brings international experience from work across Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2805).
A one-day training awareness programme for those requiring an introduction to the ISO 9001:2026 standard and how it can be used to develop and improve quality management systems. This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process.Duration1 Day, 09.00 – 17.00Who should attend?Specially designed for managers, supervisors, those with potential quality roles or anyone wishing to understand and assess the impact and relevance of quality management to their organisations. Also useful to anyone who needs an introduction to quality assurance or those wishing to attend the CQI and IRCA Certified training 2-day auditor course without prior experience of quality systems.Course objectivesThis course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2026 standard is interpreted and implemented. On completion of the course we expect delegates to be able to: Describe the purpose of a quality management system with relevance to the 7 principles of quality management Explain the purpose, content and interrelationships of ISO 9000, ISO 9001, and ISO 9004 Interpret the requirements of ISO 9001 in the context of an effectively implemented business management system Course content Background to Quality Assurance Setting quality objectives The ISO 9001:2026 series standards Measurement and analysis Process Approach Continual improvement The 7 quality management principles Organisational Context ISO 9001 clause requirements Risk based thinking What are the benefitsAttendance will enable delegates to: Decide how best to develop the Quality Management Systems of their organisation Add to their quality management career credentials Understand the relevance of quality standards to their organisation Be able to set quality objectives. Demonstrate the competitive benefits of quality standards to their own and other organisations In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.Certification Please note: ISO 9001 is currently being revised, with ISO 9001:2026 replacing ISO 9001:2015 from 16th September 2026. Our ISO 9001 courses are currently being updated to reflect the new requirements and are pending CQI and IRCA approval. The courses will be delivered to the 2026 version once the updated courses have received approval. Delegates successfully completing the approved course will be awarded a CQI and IRCA Certified training accredited certificate (2350).
