IntroductionThis 2-day course is designed to equip delegates with the knowledge and practical skills to create your own Quality Management System (QMS). Discover the actions, tools and techniques required to design, implement or improve a QMS including procedural and process information.Duration2 Days, 9.00 – 17.00Who should attend?Typically professionals who: Manage compliance obligations including statutory and regulatory requirements Are responsible for processes within an organisation Manage documentation and records keeping programs and systems Manage or oversee supplier and contractor quality-related performance Manage compliance or quality-related conformance audit programs Conduct strategic management reviews of quality-related performance outcomes Manage or oversee issue resolution relating to product, service or process quality Manage or overview improvement initiatives to enhance some aspect of quality Course objectivesLearn how to bring the necessary discipline and control to your operations with strategies to identify problems, assign resources and evaluate and improve the effectiveness of your system.Course content Understanding the elements of a QMS Establish the scope and purpose of a QMS based on stakeholder needs and expectations Design a QMS framework incorporating process management tools and techniques Undertake GAP analysis and document processes incorporating operational controls Implement or improve a QMS framework using training, communication and performance monitoring tools and techniques Evaluate performance results and implement improvements What are the benefitsAs a contributor to Continuous Personal Development, this course offers valuable day to day knowledge and skills essential to an efficient quality management system.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course will be awarded an iqms Learning certificate of Attainment
Practitioner Quality Quality Courses
IntroductionThis highly interactive two-day CQI and IRCA Certified training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system. The role of the internal quality auditor is changing. It is no longer enough that internal audits check procedural conformance, but auditors now need to be able to audit processes with emphasis on risk. Delegates will also become more aware that they play a key role in the development and improvement of working practices across the organisation. This course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 7 quality management principles that underpin them.Duration2 Days, 09.00 – 17:10 (Day 1) 08.45 – 17:15 (Day 2)Who should attend?This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality management experience.Course objectivesTo enable those attending to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organisation. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development. This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented.Course content Plan-Do-Check-Act methodology and other fundamental quality management principles Business process auditing Risk based thinking Quality Internal Auditor The structure and principles of the ISO 9000 series standards An overview of ISO 9001 Quality management system implementation issues Effective auditing techniques and good audit practice What are the benefitsThis course, combined with a CQI and IRCA certified ISO 9001:2015 Foundation course, satisfies the formal training requirements for those wishing to register with CQI and IRCA certified training as an Internal Quality Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal quality audits. Delegates also find the interactive nature of the course, its challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyableIn-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders have an unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2351) If you're looking for the ISO 9001:2015 Lead Auditor course, please click here