IntroductionThis intensive ISO 9001 lead auditor course, is a challenging and highly interactive CQI and IRCA certified training program is for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role.Duration5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.15 (day 5)Who should attend?Those attending this course are expected to have knowledge of the following: Quality management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA certified training ISO 9001 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA certified training registered ISO 9001 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us.Course objectives To enable you to lead an audit team Audit the quality management system of an organisation to the requirements of ISO 9001:2015. Course content ISO 9001:2015 – evidence required for conformity Roles and responsibilities of auditors and lead auditors Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement What are the benefitsThe ISO 9001 training course is designed not only to help people perform value-adding quality audits but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular, it will help delegates get to grips with those issues of ever-increasing importance, such as risk-based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 50% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the CQI and IRCA Certified training scheme.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements.CertificationDelegates successfully completing the course, including examination, will be awarded a CQI and IRCA Certified training accredited certificate. (2352).
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IntroductionThis practical workshop based course is for those intending to acquire the competencies to audit an organisation's entire Food Safety Management System (FSMS) to meet the requirements of the FSSC 22000 scheme, either as a third or second-party auditor. The Food Safety System Certification 22000 (FSSC 22000) includes a complete certification Scheme for the auditing and certification of a Food Safety Management Systems (FSMS). The scheme was developed through extensive and open consultation with many global stakeholders and uses international and independent standards such as ISO 22000, ISO 9001, ISO/TS 22003, and technical specifications for sector-specific Pre-Requisite Programs (PRPs), such as ISO/TS 22002-1. The FSSC Scheme cover sectors where a technical specification for sector PRPs has been developed and follows the food chain category description as defined in ISO/TS 22003 This intensive, challenging and highly interactive CQI and IRCA Certified training program is for those people who require an in-depth understanding of the knowledge and skills required to perform second and third-party audits of a FSMS against FSSC 22000 or ISO 22000. Many of the skills acquired on this course can be applied to auditing other Food Safety Management Systems.Duration5 Days, 08:30 – 17:00 (Days 1 to 4) 08:30 – 13:00 (Day 5) (Online Exam)Who should attend? This IRCA Certified FSSC 22000 Lead Auditor (FSMS) training course satisfies the training requirements for those who wish to register as a food safety management system lead auditor with the CQI and under the food safety auditor scheme Food safety professionals with a responsibility to design, implement and manage a Food Safety Management System that meets the requirements of FSSC 22000 or ISO 22000 Food safety auditors who have been looking to enhance their auditing knowledge and skills or looking to achieve formal recognition for their skills and knowledge. Auditors, from any Organisation in the food chain, who need to lead audits and audit teams, both in their own Organisation and in others, such as suppliers, where there is a requirement to audit Food Safety Management Systems against FSSC 22000 or ISO 22000 Course objectivesIt is ESSENTIAL that those attending this course have the following prior knowledge: Knowledge of the principles of food safety management including pre-requisite programmes and HACCP It is RECOMMENDED that those attending this course have the following prior knowledge: The relationship between food safety management and the provision of safe food Awareness of common examples of relevant national and local FSMS legislation (in the food sector and country relevant to the delegate) Knowledge of the requirements of FSSC 22000, ISO/TS 22002 and the commonly used food safety management terms and definitions as given in FSSC 22000 The Plan, Do, Check, Act (PDCA) cycle Course content PDCA cycle and its use within an FSMS THE FSSC standard (ISO 22000, ISO 22002 pre-requisite standards and FSSC additional requirements. Terms and definition used in FSSC 22000 and ISO 22000 FSMS Documentation ISO 19011/ ISO17021 and auditing 1st, 2nd, and 3rd party audits Benefits of third-party accredited certification The audit processes Selecting an audit team Stage1, Stage 2, surveillance, unannounced and recertification audits Auditor responsibilities and competencies Planning and conducting an audit Auditing Food Safety Management System requirements Generating audit findings and nonconformities Reporting and following up of an audit What are the benefitsThis practical workshop based course is designed to develop the knowledge and competencies needed to perform an audit of a FSMS. The course will also develop delegates’ wider understanding of food safety management systems design and implementation and understand how HACCP must be embedded into the Food Safety Management System of an organisation for it to be effective. Successful completion of the course and the achievement of the 50% pass mark will satisfy the formal training requirements for those wishing to register as an Auditor, Lead Auditor or Principal Auditor with CQI and IRCA Certified training under the food safety auditor scheme.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are professional practitioners in the food sector, as well as being qualified, registered, and experienced auditors. They have extensive knowledge across a wide variety of food industry organisations such as primary food processing, food manufacturing, retailing, and catering. They have cut their teeth within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering robust food safety management systems and customer confidence.CertificationDelegates successfully completing the course, including the examination will be awarded a CQI and IRCA training accredited certificate. (2682)
IntroductionAimed at all organisations in the food and feed industries, regardless of size or sector ISO 22000:2018 translates Food Safety Management into a continuously improving process. It takes a precautionary approach to food safety by helping to identify, prevent and reduce foodborne hazards in the food and feed chains. The 2018 version brings clarity of understanding and offers a dynamic control of food safety hazards combining the following generally recognised key elements: interactive communication, systems management, Prerequisite Programmes (PRPs) and the principles of Hazard Analysis and Critical Control Points (HACCP). This intensive, challenging and highly interactive CQI and IRCA Certified training program is for those people who require an in-depth understanding of the knowledge and skills required to perform first, second and third-party audits of Food Safety Management Systems (FSMS) against ISO 22000. Many of the skills acquired on this course can be applied to auditing other Food Safety Management Systems.Duration5 Days, 08:30 – 17:30 (Days 1 to 4) 08:30 – 15:30 (Day 5)Who should attend?This course satisfies the training requirements for those who wish to register as a food safety system lead auditor with the CQI and IRCA Certified training under the food safety auditor scheme Food safety professionals with a responsibility to design, implement and manage a Food Safety Management System that meets the requirements of ISO 22000 Food safety auditors who have been looking to enhance their auditing knowledge and skills or looking to achieve formal recognition for the skills and knowledge that they possess. Auditors, from any organisation in the food chain, who need to lead audits and audit teams, both in their own organisation and in others, such as suppliers, where there is a requirement to audit Food Safety Management Systems against ISO 22000Course objectivesCourse content PDCA cycle and its use within an FSMS Terms and definition used in ISO 22000 pre-requisite standards Maintaining and retaining documented information The relationship between ISO 22000 & ISO 22002 series of pre-requisite standards 1st, 2nd and 3rd party audits Benefits of third party accredited certification The audit processes Auditor responsibilities Planning and conducting an audit Auditing Food Safety Management System requirements Generating audit findings Reporting and following up the audit Discuss the content and relationship of FSSC with ISO 22000 Discuss the broadened pre-requisites of ISO 22000 and the additional requirements to meet GFSI recognised certification What are the benefitsThis course is designed not only to help people perform food safety audits, but also to develop delegates’ wider understanding of food safety management systems design and implementation. It will help delegates understand how HACCP can be embedded into the Food Safety Management System of an organisation. Successful completion of the course and the achievement of the 50% pass mark will satisfy the formal training requirements for those wishing to register as an Auditor, Lead Auditor or Principal Auditor with CQI and IRCA Certified training under the food safety auditor scheme.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are professional practitioners in the food sector, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide variety of food industry organisations such as primary food processing, food manufacturing, retailing and catering. They have cut their teeth within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering robust food safety management systems and customer confidence.CertificationDelegates successfully completing the course, including the examination will be awarded a CQI and IRCA training accredited certificate. (2339)
IntroductionThis integrated management systems internal auditor programme combines the disciplines of environmental and health & safety management auditing based on the ISO 14001:2015 and ISO 45001:2018 standards. This three-day interactive training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing to environmental and health & safety management systems. The modern management systems auditor cannot rely on procedural auditing, but also needs to be able to audit processes with an emphasis on risk-based thinking. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement.Duration3 days, 9.00 – 17.00Who should attend?This course is essential for those who will undertake internal integrated management system audits based on the ISO 14001:2015 and ISO 45001:2018 standards, or for those who will be required to plan, manage and implement internal audit programmes. Other people who will find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality, environmental and occupational health & safety issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or environmental and health & safety management system experience.Course objectivesUpon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 14001 and ISO 45001 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 14001:2015 environmental and ISO 45001:2018 occupational health & safety management system requirements Plan-Do-Check-Act methodology Environmental and health and safety management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefitsUpon successful completion delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates will also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersA combination of presentations and guided exercises together with an interactive role-play exercise involving a simulated audit makes this course both highly beneficial and enjoyable for participants. Our course leaders are IRCA/IEMA qualified and experienced quality, environmental and occupational health & safety management systems auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, professional, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.CertificationDelegates successfully completing the course, including examination, will be awarded an iqms Learning Integrated Management System (IMS) Internal Auditor certificate for ISO 14001 and ISO 45001.
IntroductionThis highly interactive 3 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean. We do not touch on heavy statistical analysis during Lean Foundation or Practitioner program. Please see Lean 6 Sigma Programs.Duration3 Days, 9.00-16.00 (including exam on the final day)Who should attend?Lean is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean Practitioner is intended for those who plan to lead process improvement project and / or problem-solving activities. Ideally, they would be supported by a number of staff who have completed the Lean Foundation course.Course objectivesThis course is for those businesses who feel they do not want or need to use heavy statistical analysis. Lean provides an understanding of a proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. The course is intended for the delegates to ‘think differently’ during their working day to work smarter, not harder. Lean specifically offers the following benefits: Improved Quality of products and services Improves efficiency Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course contentThis course takes a deeper dive into some of the subjects already discussed in the Foundation element, in addition: Respect for people Building Lean Teams Visual Management Advanced VOC & CTQ Lean Metrics Advance Problem Solving Prioritization tools – Pugh Matrix Value Stream Mapping What are the benefitsIn order to demonstrate a thorough understanding of the topics discussed, there is an examination on Day 3 of this course. This is a multi-choice open book exam. On successful completion, delegates can call themselves certified a Lean Practitioner and have the knowledge to lead process improvement teams. Having several Practitioners within the organization will give ownership in applying continuous improvement to make their processes Safer, Easier, Better, Faster and Cheaper resulting in improved customer satisfaction and business stabilityIn-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersThis course delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded an ILSSI (international Lean Six Sigma Institute) Accredited training certificate.
IntroductionThis 5 day internationally recognised training program is designed for those people who require a working understanding of the techniques and principles of Lean 6 Sigma to a project management level.DurationTotal of 5 days with the first 2 days being Yellow Belt. 9.00-16.00 (including an exam on days 2 and 5)Who should attend?Lean Six Sigma is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean 6 Sigma Green Belt is for those who will ‘lead’ improvement projects. Typically, process problems may be present but the route cause unknown, therefore by using Lean AND Six Sigma methodologies (DMAIC) together with data driven decision making, cause can be established and permanent corrective action implemented.Course objectivesLean Six Sigma provides a comprehensive and proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. Lean Six Sigma specifically offers the following benefits: Improved Quality of products and services Lower amounts of defects, scrap, and rework Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Using previously discussed lean tools together with Six Sigma methodologies the delegates will be able to investigate route cause of process issues. Define – Project scope, benefits of implementation Measure & Analyze – Current state (Value Stream Mapping, 7 Quality Tools) Improve – Identify and pilot improvement Control – Agreed improvement to ensure sustainability What are the benefitsIn order to demonstrate a good understanding of the topics discussed, there is an examination on Day 2 (YB) and Day 5 (GB) of this course. This is a multi-choice open book exam. On successful completion, delegates can call themselves certified Lean 6 Sigma Green Belts and have the knowledge to lead process improvement teams. Having several Green Belt within the organization will give ownership in applying continuous improvement to make their processes Safer, Easier, Better, Faster and Cheaper resulting in improved customer satisfaction and business stability.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersThis course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.
IntroductionThis one-day course will provide delegates with a thorough understanding of risk assessment and enable them to use different risk assessment models. This is particularly useful when implementing product safety management systems onsite, and when implementing the requirements of the BRCGS Global Standards.Duration1 Day, 09.00 – 18.00Who should attend?This course is aimed at: Quality and safety management staff at manufacturing, storage and distribution and retail sites Auditors Consultants Course objectivesCourse contentWhat are the benefitsThis course forms part of the BRCGS Global Standards Professional suite, a learning programme that will give you international recognition for the key skills and knowledge essential for product safety management.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail.CertificationDelegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionThis one-day course will provide delegates with a thorough understanding of root cause analysis (RCA) to know its importance and be able to perform it competently. This is especially helpful when implementing some of the requirements in the BRCGS Global Standards.Duration1 Day, 09.00 – 18.00Who should attend?This course is aimed at: Quality and safety management staff at manufacturing, storage and distribution and retail sites Auditors Consultants Course objectivesDelegates will be able to: Define root cause analysis Understand the difference between symptoms and root cause analysis Understand the role and importance of RCA in compliance with the BRCGS Global Standards Explore some common methods of undertaking root cause analysis Be able to perform a RCA and document it effectively Course contentWhat are the benefitsThis course forms part of the BRCGS Global Standards Professional suite, a learning programme that will give you international recognition for the key skills and knowledge essential for product safety management.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail.CertificationDelegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionThis Understanding and Implementing Threat Assessment & Critical Control Points (TACCP) and Vulnerability Assessment & Critical Control Points (VACCP) one day course is based on the requirements of PAS 96:2017 ‘Guide to protecting and defending food and drink from deliberate attack’.The purpose of PAS 96:2017 is to guide food business managers through approaches and procedures intended to improve the resilience of supply chains to fraud or other forms of attack. These include economically motivated adulteration, malicious contamination, extortion and counterfeiting. It aims to assure the authenticity and safety of food by minimizing the chance of an attack and mitigating the consequences of a successful attack. This course covers TACCP as a framework which can be applied to assess both threats from ideologically motivated actors (TACCP) or food fraud (vulnerability of raw materials) from economically motivated attacks (VACCP)Duration1 Day, 09.00 – 16.30Who should attend? Senior Management and their representatives Technical and Quality Managers Those considering implementing a Global Food Safety Initiative (GFSI) approved FSMS in their organisation Auditors Trainers and Consultants Course objectivesDelegates will learn the tools and techniques needed to assess hazards and risks to business, process and product. TACCP provides a process for the identification, evaluation and mitigation of threats that are faced on and off the manufacturer’s site. Upon successful completion of this course, participants should be able to: Understand the difference between HACCP / TACCP / VACCP Recognise the different types of threats Classify the different types of aggressors Develop a TACCP / VACCP system Course content PAS 96:2017 & TACCP – Terms & Definitions The difference between threat and vulnerability assessments Introduction to Vulnerability and Threat Assessment Critical Control Point (TACCP) How Threat Assessment tools can be used for Vulnerability Assessment Conducting a TACCP Study Conducting the Threat Assessment The different requirements contained within GFSI recognised standards What are the benefitsIn-House CoursesStyle of Delivery and Course LeadersOur course tutors are approved training providers, approved by BRCGS, IRCA, RSPH and IEMA. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail.CertificationAll delegates will be awarded a certificate verifying attendance and completion of the course.
IntroductionDurationWho should attend?Course objectivesCourse contentWhat are the benefitsIn-House CoursesStyle of Delivery and Course LeadersCertification
IntroductionCulture has been widely seen as both the cause of many Food Safety shortcomings and the solution to ensuring consistently high standards of Product Safety in Food and associated industries. From Retail to Manufacturing, in all sectors of the Food & Drink industry, establishing and demonstrating a good Product Safety culture is now seen as a fundamental requirement to reputable organisations. Attending this 1-day course participants will gain a fundamental understanding of the importance of a positive product safety culture, the critical issues that affect it and how to begin the development process to establish of positive culture within your organisation.Duration1 Day, 08.45 – 18.00Who should attend?Consultants/Auditors/Technical/HR/Senior Management who lead on culture, Operational, Technical & Quality staff, BRCGS & Industry Professionals or anyone involved in implementing and maintaining Product Safety Culture.Course objectives Describe the concept of Product Safety Culture and why a positive culture is important to ensuring product safety and integrity Identify what the standards require, and the function of the Product Safety Culture Plan within a QMS Recognize the link between behaviour and Product Safety Culture and how it underpins product safety assurance Discuss how to measure an organisation's Product Safety Culture through the use of tools and techniques Develop a sustainable Product Safety Culture action plan and how to engage staff to support it Course content The criticality of Food Safety Culture The role of senior management The impact of attitudes and behaviours Developing your own Product Safety Culture Plan What are the benefitsThis BRCGS course is industry-focused, considering organisational culture, leadership and behavioural concepts; inclusive of and generic to all BRCGS Global Standards, in addition to the global market for application to any manufacturing facility - regardless of business size or whether sites have a product scope of food or non-food related goods/ servicesIn-House CoursesOur course tutors are Approved Training Providers for BRCGS. They have extensive practical experience across a wide range of sectors including manufacturing and retail.Style of Delivery and Course LeadersAvailable on an in-house basis use this course to deliver a consistent message across your teams.CertificationTo complete the course, participants will need to submit a product safety plan as a workplace assignment, meeting the assessment criteria with 75% as a passing grade. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionThis course will provide delegates with an in-depth understanding of the revisions to the format and content of the Standard requirements for Issue 9. It is designed to equip delegates with the skills and knowledge to successfully implement the changes to the Standard on-site.Duration1 Day, 09.00 – 17.00Who should attend? Senior Management and their representatives Site Technical & Quality Managers Trainers and Consultants Current Auditors of the BRCGS Global Standards for Food Issue 8 Course objectivesThis course will provide delegates with details of the changes to the Standard for Issue 9, as well as a review of audit and protocol expectations to ensure the effectiveness and consistency of audits against the Standard.Course content Recognise the changes to the protocol of the Standard Understand the changes to the existing requirements Learn what to expect from the Food 9 Audit Understand what sites need to do to implement the new requirements What are the benefitsIn-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by BRCGS, CQI & IRCA and Highfields Qualification. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail.CertificationDelegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionThis integrated management systems internal auditor programme combines the disciplines of quality and environmental management systems. The course is based on auditing to the ISO 9001:2015 and ISO 14001:2015 standards. This interactive three-day training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing for quality and environmental management systems. The modern management systems’ auditor needs to be trained not only on procedural auditing, but also be able to audit processes with an emphasis on a risk-based approach. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement.Duration3 days, 9.00 – 17.30Who should attend?This course is an essential for those who will undertake internal integrated management system audits based on the ISO 9001:2015 and ISO 14001:2015 standards, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality and environmental issues in order to understand how they can improve their overall contribution to the success of the business.Course objectivesUpon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001 and ISO 14001:2015 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2015 quality and ISO 14001:2015 environmental Management System requirements Plan-Do-Check-Act methodology Quality and environmental management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefitsSuccessful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements.CertificationDelegates successfully completing the course will be awarded an iqms Learning Integrated Management System (IMS) Auditor certificate.
IntroductionThis highly interactive 1 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean. We do not touch on heavy statistical analysis during Lean Foundation or Practitioner program. Please see Lean 6 Sigma Programs.Duration1 Days, 9.00-16.00Who should attend?Lean is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean Foundation is the first step to becoming a ‘Practitioner’ and is the beginning of the journey of behavioural and cultural change. All employees can benefit from this course enabling them to understand the methodologies and assist those who are involved in process improvement activities.Course objectivesThis course is for those businesses who feel they do not want or need to use heavy statistical analysis. Lean provides an understanding of a proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. The course is intended for the delegates to ‘think differently’ during their working day to work smarter, not harder. Lean specifically offers the following benefits: Improved Quality of products and services Improves efficiency Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Lean basics – The principles Lean tools - 5s, Waste, Single piece flow, Process levelling, Standardization Process Stapling – Process Flow Voice of the customer and Critical to Quality Kaizen Activities / Mistake Proofing / Quick Change Over (SMED) Just in Time Total Productive Maintenance Problem Solving What are the benefitsThere is no examination during this course, as the delegates are fully engaged throughout the day. At the end of the course, they will be equipped with the knowledge required to understand basic process improvement techniques, their benefits and some of the terminology used in readiness to assist their co-workers. Participation is the only requirement.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersThis course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.
IntroductionThe new Global Standard for Storage & Distribution Issue 4 was launched on 2nd November 2020. It ensures the quality and safety of products during their storage and distribution throughout the supply chain. This new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products.Duration1 Day, 09.00 – 18.00Who should attend?Technical & quality managers and their teams from manufacturing or retail, BRCGS Professionals who are familiar with and/ or have attended a Storage and Distribution Issue 3 course.Course objectivesThis one-day course will provide delegates with an in-depth understanding of the revisions to the format and content of Issue 4, including particular reference to the changes made in response to the issues and concerns of the logistics industry. The course is designed to equip delegates with the skills and knowledge to successfully implement Issue 4 of the standard at their site. At the end of the course, delegates will be able to: Identify the aims of the BRCGS scheme Explain how to meet the requirements of the Standard Describe what to expect from your BRCGS audit Recognise the changes to the protocol of the Standard Utilise and understand the benefits of the BRCGS resources Identify and explain changes to Standard from Issue 3 to Issue 4 Course contentThis course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post course assessment.What are the benefitsOn successful completion, delegates will understand the reasons for changes to the standard, including industry developments, changes to the format as well as changes to existing clauses, new requirements and clauses. Delegates will know how the audit process should now be carried about and reported and be able to explain how the changes will benefit retailers, manufacturers, auditors and consumers.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by BRCGS, CQI & IRCA and RSPH. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail.CertificationThis BRCGS course carries the following Assessment: 25 question exam; Pass mark 60%. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionIncreasing numbers of individuals suffer adverse reactions every year from the ingestion of allergens in food. This qualification is aimed at learners responsible for the purchase, delivery, production and service of food in the catering industry. It is also suitable for those owning/managing a smaller catering business.Duration1 Day, 09.00 – 17.00Who should attend?Managers, Supervisors or Staff with a responsibility for Food Service Safety and Quality.Course objectivesLearners achieving this qualification will have knowledge and understanding relating to the control of food ingredients, including allergens, at all stages of food purchase and production.Course content Understand the manager’s role in ensuring that food ingredients and allergens are effectively managed Understand procedures relating to the communication of ingredient information from supplier to consumer Understand the importance of implementing practical controls to prevent contamination and cross contamination from allergenic ingredients Understand methods for managing ingredient controls and procedures What are the benefitsThis qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme.In-House CoursesStyle of Delivery and Course LeadersOur course tutors have substantial experience in the field of allergen management and control. They are qualified and experienced with extensive practical knowledge across all areas of the food industry.CertificationDelegates successfully completing the HABC Level 3 Award in Allergen Management for Catering (RQF) course and examination will be awarded a Highfield Qualifications certificate. Qualification Number: 603/1720/6 The RQF is a qualification framework regulated by Ofqual. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.
IntroductionThe new course covers changes introduced to Food Labelling requirements by the 2011 European Directive on the provision of food information. It explains the transitional arrangements on the new rules. These new requirements will have a major impact upon the information provided on food labels for consumers. The course is designed to provide candidates with the knowledge of the changes to help food manufacturers prepare for and comply with the law.Duration1 Day, 09.00 – 17.00Who should attend?The course is intended for Quality/Technical Managers and personnel as well as Label Designers and Food Marketing staff.Course objectivesThis course explains the New Food Labelling Legislation in force from December 2014.Course content Introduction to Food Labelling Current Legislation Food labelling Regulations Key changes Labels – current & New rules Origin labelling Responsibilities – Food Business Operators Understand how communication can reduce the risk of adverse reactions. What are the benefitsOn successful completion, delegates will have improved understanding the new Food Labelling Legislation. Delegates will also be able to identify any current weaknesses in their labelling systems and update these in line with the new laws.In-House CoursesStyle of Delivery and Course LeadersOur course tutors have substantial experience in the field of Food Law. They are qualified and experienced with extensive Food Law experience across a wide range of sectors including manufacturing and retail.CertificationAll delegates will be awarded a certificate verifying attendance and completion of the course.
IntroductionThis highly interactive 1 day internationally recognised training program is designed for those people who require a basic understanding of the techniques and principles of Lean 6 Sigma.Duration1 Days, 9.00-16.00Who should attend?Lean Six Sigma is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean 6 Sigma White Belt is the beginning of the journey of behavioural and cultural change. All employees can benefit from this course enabling them to understand the methodologies and assist those who are involved in process improvement activities.Course objectivesLean Six Sigma provides a comprehensive and proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. Lean Six Sigma specifically offers the following benefits: Improved Quality of products and services Lower amounts of defects, scrap, and rework Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Brief history of Lean and Six Sigma 5s (Workplace organization) 8 Typical Wastes found in most processes Visual management Standardization Kaizen Activities / Plan, Do, Check, Act (Adjust) Basic Problem Solving What are the benefitsThere is no examination during this course, as the delegates are fully engaged throughout the day. At the end of the course, they will be equipped with the knowledge required to understand basic process improvement techniques, their benefits and some of the terminology used in readiness to assist their co-workers.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersThis course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.
IntroductionThe Highfields Level 2 Award in HACCP for Food Manufacturing (RQF) is aimed at those working in a food manufacturing environment. The qualification is intended for delegates already working in food manufacturing and those who are preparing to work in the industry. This qualification covers the principles of HACCP including the procedures required to develop HACCP and how the principles are applied in a food production environment.Duration1 Day, 09:30 – 17:00Who should attend?The Level 2 Certificate in HACCP is appropriate for all persons employed in food and food related businesses that need to have an understanding of HACCP principles.Course objectivesThe objective of the qualification is to support those who are, or will be part of a HACCP (hazard analysis and critical control points) team within a manufacturing environment.Course content Introduction to HACCP Prerequisite programs Intended use of products Process flow diagrams Hazard analysis Determining Critical control Points Determining Critical limits HACCP Monitoring Corrective actions Verification and validation HACCP Documentation HACCP Review What are the benefitsOn successful completion, delegates will have a good awareness of HACCP principles. Delegates will be able to identify the procedures required to develop HACCP and understand how the principles are applied in a food production environment.In-House CoursesStyle of Delivery and Course LeadersOur course tutors have substantial experience in the understanding of HACCP and related legislation. They are qualified and experienced with extensive practical across a wide range of sectors in manufacturing, catering and retail.CertificationDelegates successfully completing the Highfields Level 2 HACCP for Manufacturing (RQF) course and examination will be awarded a Highfields Qualifications certificate. Qualification Number: 603/2196/9 The RQF is a qualification framework regulated by Ofqual. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.
IntroductionThis course has been designed to enable delegates to gain a full understanding of the general principles of the Standard and how to comply with the requirements. Delegates will also gain an understanding of what to expect during the process of certification and actions needed prior to, during and after the audit.Duration2 Day, 09.00 – 18.00Who should attend?This course is aimed at: Technical and Quality managers and their teams from manufacturing and retailing sites Retailers Consultants BRCGS Global Standard professionals Course objectives To provide delegates with an understanding of The scope of companies and products covered by the Standard What is required to comply with the requirements of the Standard Preparing for an audit to the Standard The protocol for audits to the Standard Course contentWhat are the benefitsThis course forms part of the BRCGS Global Standards Professional suite, a learning programme which will give you international recognition for the key skills and knowledge essential for product safety management.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors have approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail.CertificationDelegates successfully completing the course and examination will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionThe Global Standard for Storage & Distribution Issue 4, launched on 2nd November 2020, reflects best practices and facilitates a process of continual improvement through well-designed risk-based product safety management systems. It ensures the quality and safety of products during storage and distribution throughout the supply chain. This new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products.Duration2 Days, 09.00 – 18.00Who should attend? Existing auditors of Issue 3 of the Storage & Distribution standard Certification Body Scheme Managers Consultants Technical & Quality Managers from sites who wish to gain a deeper understanding of the Global Standard’s audit process and changes from Issue 3. Course objectivesThe intention of the course is to enable delegates to gain a full understanding of the principles and requirements of the Standard and changes from Issue 3, including fundamental clauses, and statements of intent. Delegates will also review how to undertake a Global Standards audit, including planning and reporting of the audit. At the end of the course, delegates will be able to: List the aims of the BRCGS scheme Describe the format, scope and structure of the Standards Effectively audit the requirements of the Standard Complete the BRCGS audit and write the audit report Identify and explain changes to the Standard from Issue 3 – Issue 4 Utilise and understand the benefits of the BRCGS resources Course contentThis course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post-course assessment.What are the benefitsIn-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors have approved training providers, approved by BRCGS, CQI & IRCA and RSPH. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail.CertificationThis BRCGS course carries the following Assessment: 50 question exam: pass mark 75%. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionThe new Global Standard for Storage & Distribution Issue 4 was launched on 2nd November 2020. It ensures the quality and safety of products during their storage and distribution throughout the supply chain. The new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products.Duration2 Days, 09.00 – 18.00Who should attend?Technical & Quality Managers and their teams from manufacturing, retailing, and BRCGS Professionals.Course objectivesThis two-day course will provide delegates with an in-depth understanding of the revisions to the format and content of Issue 4, including particular reference to the changes made in response to the issues and concerns of the logistics industry. The course is designed to equip delegates with the skills and knowledge to successfully implement Issue 4 of the standard at their site. At the end of the course, delegates will be able to: Identify the aims of the BRCGS scheme Explain how to meet the requirements if the Standard Describe what to expect from your BRCGS audit Utilise and understand the benefits of the BRCGS resources Course contentThe intention of the course is to enable delegates to gain a full understanding of the general principles of the Standard, and how to comply with the requirements. Delegates will also gain an understanding of what to expect during the process of certification, and actions needed prior to, during and after the audit. This course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post-course assessment.What are the benefitsIn-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersOur course tutors are approved training providers, approved by BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail.CertificationThis BRCGS course carries the following Assessment: 50 question exam: pass mark 75%. By understanding the requirements delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.
IntroductionThe Highfields Level 3 Award in Food Safety Management for Manufacturing is a qualification aimed at learners who are at, or wish to progress to, a higher or supervisory level within a food manufacturing business and who need a comprehensive understanding of food safety.Duration3 Days, 9:00 –17:00Who should attend?This qualification is aimed at supervisors, team leaders and line managers in production or quality in food manufacturing or storage and distribution.Course objectives Understand the requirements for ensuring compliance with food safety legislation Understand the application and monitoring of good personal hygiene practice, training and competency Understand the application and monitoring of good practice to keep work areas clean hygienic and free from pests Understand the application and monitoring of good practice regarding contamination microbiology and temperature control Course content Ensuring compliance with food safety legislation The application and monitoring of good hygiene practice How to implement food safety management procedures The application and monitoring of good practice regarding contamination, microbiology and temperature control What are the benefitsThe course will provide delegates with a knowledge and understanding of food safety principles and practices, and will enable candidates to identify problem areas and to recommend solutions.In-House CoursesStyle of Delivery and Course LeadersOur course tutors have substantial experience in the understanding and implementation of food safety controls, HACCP and related legislation. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail.CertificationDelegates successfully completing the Highfields Level 3 Award in Food Safety in Manufacturing (RQF) course and examination will be awarded a Highfields Qualifications certificate. Qualification Number: 603/2088/6 The RQF is a qualification framework regulated by Ofqual. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.
IntroductionThis 2 day internationally recognised training program is designed for those people who require working understanding of the techniques and principles of Lean 6 Sigma.Duration2 Days, 9.00-16.00 (including an exam on day 2)Who should attend?Lean Six Sigma is used across all sectors and all different sizes of business. Manufacturing Health Services Financial Services Retail Government Services Education Oil and Gas Services Logistics and Supply Chain Services Lean 6 Sigma Yellow Belt dives deeper into Lean tools and techniques and starts looking into Six Sigma methodologies (DMAIC) and is intended for those who would assist and participate in process improvement activities. This can include workers who physically work on the job, after all who knows better that the person / people using the process day in, day out? The ‘Yellow Belt’ would normally assist the Green or Black Belt who are usually the project lead.Course objectivesLean Six Sigma provides a comprehensive and proven approach for the positive transformation of any organization by using the principles, methods, tools, and techniques to improve the key processes that make up the organization. Lean Six Sigma specifically offers the following benefits: Improved Quality of products and services Lower amounts of defects, scrap, and rework Improved delivery times Reduced waiting times Reduced costs Improved customer satisfaction Improved employee morale Course content Recap basic tools covered in White Belt – Delegates DO NOT have to complete White Belt to commence Yellow Belt as all topics are covered 5s, 8 Wastes, Visualization, Standardization Kaizen Activities / Plan, Do, Check, Act (Adjust) Process flow / Value Stream Mapping Introduction: Define, Measure, Analyse, Improve, Control (DMAIC) Benefits of data driven decision making 7 Quality Tools What are the benefitsIn order to demonstrate a good understanding of the topics discussed, there is an examination on Day 2 of this course. This is a multi-choice open book exam. On successful completion, delegates can call themselves certified Lean 6 Sigma Yellow Belts. Having a large percentage of the workforce trained to Yellow Belt will allow the organization to become pro-active in applying continuous improvement to make their processes Safer, Easier, Better, Faster and Cheaper resulting in improved customer satisfaction and business stability.In-House CoursesOffering better value for money, they can be designed to closely match your specific requirements.Style of Delivery and Course LeadersThis course is delivered in partnership with Lean 6 Services. Our course leaders have extensive industrial experience. They are qualified and experienced Process / Operational Managers with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the AmericasCertificationDelegates successfully completing the course will be awarded an ILSSI (International Lean Six Sigma Institute) Accredited training certificate.