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BRCGS Global Standard for Food Safety Issue 8 Lead Auditor

Introduction to BRCGS Global Standard for Food Safety Issue 8 Lead Auditor Course This course trains delegates in Third-Party Audit requirements against the BRCGS Global Standard for Food Safety Issue 8. In addition, the course includes the relevant aspects of auditing within the food sector. Attending this course allows you to gain an in-depth and practical understanding of the BRCGS Standard and auditing methodology. Duration: 5 Days, 09.00 – 17.00 each day Who should attend? This course is aimed at Technical and Quality Managers who wish to gain an in-depth understanding of the audit process and skills required as well as Certification Body Auditors or new Auditors seeking registration. Prior Knowledge Delegates must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector and also have completed a HACCP course (minimum 2 days duration). Delegates must have read and reviewed a copy of the Global Standard for Food Safety Issue 8, a link to download this will be sent to them prior to the course commencing. Course objectives This 5-day in-depth course will provide an understanding of the Standard in terms of the protocol, requirements and how to audit effectively. This course ensures that delegates attending are trained to the high standards required to become a BRCGS Lead Auditor. Course content Understanding the requirements of the Standard and how compliance can be demonstrated The BRCGS auditing protocol Implementing effective auditing techniques Demonstrating food safety auditor competencies as defined by GFSICorrectly completing an audit report The compliance monitoring of certification bodies Being able to supply information on the BRCGS Global Standards Directory The BRCGS Global Standards scheme What are the benefits Delegates will gain an in-depth guide to the requirements of the Standard, and learn how to undertake a BRCGS audit, including effective planning, conducting and reporting of the audit. Auditing techniques will be practiced and developed, to include the auditor competency skills required of GFSI scheme auditors. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the course and examination will be awarded a BRCGS Lead Auditor certificate issued by the BRCGS.

£1,195.00 ex vat
ISO 45001:2018 Lead Auditor

Introduction to ISO 45001:2018 Lead Auditor Course This five-day highly interactive CQI and IRCA Certified Lead Auditor training course will enable you to understand the new international occupational health and safety management system (OHSMS) standard ISO 45001:2018. You will learn how you can use utilise the new standard to understand, manage and maintain internal and external Health and Safety Management duties and performance obligations. With knowledge and understanding of ISO 45001:2018 you can evaluate your own organisation’s arrangements against OHS commitments and how they can be improved. Duration 5 Days, 08:30 – 17:15 Who should attend? This course is invaluable for health and safety professionals who wish to develop their auditing skills. It is particularly useful for those people who regularly assess the health and safety performance of 2nd and 3rd parties. It is also essential for any serious occupational health and safety practitioner with a responsibility to design, implement and manage a health and safety management system that meets the requirements of ISO 45001:2018. Prior Knowledge Those attending this course are expected to have prior knowledge of the following: Occupational health & safety management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The purpose and benefits of an OH&S management system A basic knowledge of managing OH&S through hazard identification, risk assessment and risk control and compliance with legal and other requirements A basic awareness of common examples of relevant national and local OH&S legislation and requirements Commonly used OH&S terms and definitions as given in ISO 45001 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA Certified ISO 45001 Foundation training course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA Certified ISO 45001 Foundation training course at a discounted price to help you prepare for this Lead Auditor course please contact us. Course objectives To develop delegates’ understanding of the principles of Health and Safety Management, requirements of ISO 45001:2018, and teach the theoretical and practical skills required to plan, execute and report health and safety management systems audits. Course content OHSMS Fundamentals OHSMS Concepts Overview of Auditing an OHSMS Auditing Clauses 4-10 of ISO 45001:2018 ISO 19011 and Auditing Audit Planning and Preparation Performing the Audit Reporting Audit Outcome What are the benefits The course is designed not only to help people perform effective and value-adding audits, but also to develop delegates wider understanding of the ISO 45001 health and safety management systems design and implementation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as auditors or lead auditors under the CQI and IRCA Certified training scheme. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2351)

£1,395.00 ex vat
HABC Level 4 HACCP for Management (CODEX Principles) (RQF)

Introduction to HABC Level 4 HACCP for Management (CODEX principles) (RQF) Course The Highfield Level 4 award course is designed to allow the learner to understand the importance of how to develop, implement and evaluate CODEX based HACCP food safety management procedures. Duration 5 Days, 09.00 – 17.15 Who should attend? This course is aimed at learners who are working at management level within food manufacturing and catering environments, quality assurance staff or members of the HACCP team. This qualification would also be useful for trainers, auditors, enforcers and other food safety professionals. Prior knowledge There are no prerequisites for this qualification, although it is recommended that learners already hold a Level 4 Award in Food Safety qualification and/or a Level 3 HACCP qualification or before undertaking this qualification. Consultation between the learner and trainer may be required to ensure that the level of microbiology knowledge and other food safety matters is sufficient to undertake this qualification. It is also recommended that learners have a minimum of Level 2 in literacy/English or equivalent. Recommended reading Codex Alimentarius. Codex Alimentarius Commission www.codexalimentarius.net Course objectives The objective of the qualification is to give delegates the skills to lead in the development and implementation of a HACCP system, to critically evaluate HACCP plans and to understand the importance of having an effective HACCP system in place. Course content HACCP and Legislation Preparing for HACCP Pre-requisite Programmes The 7 Codex HACCP Principles HACCP Documentation Critical Control Points Critical Limits Monitoring Corrective Action Maintaining HACCP The HACCP Team Hazard Analysis ImplementationVerification & ValidationReview What are the benefits On successful completion, delegates will have a good awareness of HACCP legislation and principles and will understand: The Importance of HACCP based food safety management procedures How to manage the implementation of HACCP based food safety management procedures How to develop and evaluate HACCP based food safety management procedures In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have substantial experience in the understanding of HACCP and related legislation. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the HABC Level 4 Award in HACCP for Management (CODEX Principles) (RQF) course and examination will be awarded a Highfield Qualifications certificate. Qualification Number: 603/2731/5 The RQF is a qualification framework regulated by Ofqual. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

£1,395.00 ex vat
ISO 9001:2015 Lead Auditor

Introduction to ISO 9001:2015 Lead Auditor Course This intensive, challenging and highly interactive CQI and IRCA certified training program is for those people who require an in-depth understanding of the range of auditing techniques and protocols associated with the Lead Auditor role. Duration 5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.15 (day 5) Who should attend? Those attending this course are expected to have knowledge of the following: Quality management principles and concepts: The Plan, Do, Check, Act (PDCA) cycle The relationship between quality management and customer satisfaction Quality management terms and definitions and the 7 Quality Management Principles The process approach used in quality management Process Based Quality Management Systems The structure, content and requirements of ISO 9001 This knowledge can be gained in a number of ways: Previous experience and existing knowledge Attending a CQI and IRCA certified training ISO 9001 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA certified training registered ISO 9001 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us. Course objectives To enable you to lead an audit team Audit the quality management system of an organisation to the requirements of ISO 9001:2015. Course content ISO 9001:2015 – evidence required for conformity Roles and responsibilities of auditors and lead auditors Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement What are the benefits The course is designed not only to help people perform value-adding quality audits, but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as risk based thinking, understanding how internal and external issues are managed by an effective management system, customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the CQI and IRCA Certified training scheme. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements. Certification Delegates successfully completing the course, including examination, will be awarded a CQI and IRCA Certified training accredited certificate. (2352).

£1,395.00 ex vat
IEMA/IRCA ISO 14001:2015 Lead Environmental Auditor

Introduction to IEMA/IRCA ISO 14001:2015 Lead Environmental Auditor Course This highly interactive, intensive and challenging 5-day training programme is designed for those people who require an in-depth understanding of auditing techniques and skills associated with the Lead Auditor role. This course is registered with both the Institute of Environmental Management and Assessment (IEMA) and CQI and IRCA Certified training. Duration 5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.15 (day 5) Who should attend? This course satisfies the training requirement for those seeking to register with the CQI and IRCA Certified training auditing scheme. It is also essential for any serious environmental practitioner, particularly those who have the main responsibility for implementing and maintaining their environmental management system and manage an audit programme for internal audits. Essential also to those who are required to perform more demanding and extensive company audits (corporate auditing); or who are required to regularly assess the performance of other companies (supplier, contractor and/or certification auditors); and for those who are seeking to develop their auditing and environmental skills to a professional level. Prior Knowledge Those attending this course are expected to have prior knowledge of the following: Environmental Management principles and concepts: The Plan, Do Check, Act (PDCA) cycle Environmental issues including an appreciation of environmental protection and pollution prevention and control Environmental management terms and definitions Appreciation of environmental compliance issues Environmental management terms and definitions Typical structures for environmental management systems including process-based systems Structure, content and requirements of ISO 14001:2015 This knowledge can be gained in several ways: Previous experience and existing knowledge Attending a CQI and IRCA Certified training ISO 14001 Foundation course – or equivalent Reading or self-study If you would like to attend our CQI and IRCA Certified training ISO 14001 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us. Course objectives The course is designed to help delegates deliver value-added audits to understand the principles of good Environmental Management and to develop their knowledge of the environmental management standards. To enable you to lead an audit team. It will also develop delegates’ knowledge & understanding of different environmental audit types, and the practical skills required to plan, execute and report environmental management audits. On completion, delegates will be able to evaluate the effectiveness of an EMS based on the ISO 14001:2015 standard at a level acceptable to certification bodies. Course content Auditing the requirements of ISO 14001:2015 Key focus areas for auditing core environmental processes Overview of auditing for compliance Objectives and types of environmental audits Roles and responsibilities of auditors and lead auditors Auditor skills & development Processes and techniques for planning, conducting & reporting audits Audit follow-up activities and auditing for continual improvement Effective audit planning, execution and reporting based on current auditing standards Identifying valid findings, non-conformities and corrective action management Certification (based on ISO 17021) processes for EMS What are the benefits? Designed not only to help people perform value-added audits this course is also designed to develop delegates’ wider understanding of environmental management systems development and implementation. Delegates will gain an understanding of the level of performance required for implementing a successfully certified EMS and how to assess against the ISO 14001:2015 standard. It will help delegates to develop essential conceptual skills including risk-based thinking, continual improvement, life-cycle thinking, and process-based approaches. This course satisfies the formal training requirements for those wishing to register with the IEMA Auditor Registration Scheme and/or with the CQI and IRCA Certified auditing scheme. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders A combination of presentations and guided exercises and a highly interactive role-play exercise involving a simulated audit makes this course both beneficial and enjoyable for participants. Course attendees are assessed on their knowledge and understanding throughout the course and will also be required to sit a 2-hour examination to assess their level of understanding to complete this course. Our course leaders have substantial experience in the field of environmental management systems design and implementation. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, local and national government. Certification Delegates completing the course, including examination, will be awarded both a CQI and IRCA Certified training certificate (2355) and an IEMA Certified training certificate.

£1,395.00 ex vat
ISO 22000:2018 Lead Auditor

Introduction to ISO 22000:2018 Lead Auditor Course Aimed at all organisations in the food and feed industries, regardless of size or sector ISO 22000:2018 translates Food Safety Management into a continuously improving process. It takes a precautionary approach to food safety by helping to identify, prevent and reduce foodborne hazards in the food and feed chains. The 2018 version brings clarity of understanding and offers a dynamic control of food safety hazards combining the following generally recognised key elements: interactive communication, systems management, Prerequisite Programmes (PRPs) and the principles of Hazard Analysis and Critical Control Points (HACCP). This intensive, challenging and highly interactive CQI and IRCA Certified training program is for those people who require an in-depth understanding of the knowledge and skills required to perform first, second and third-party audits of Food Safety Management Systems (FSMS) against ISO 22000. Many of the skills acquired on this course can be applied to auditing other Food Safety Management Systems. Duration 5 Days, 08:30 – 17:00 (Days 1 to 4) 08:30 – 15:30 (Day 5) Who should attend? This course satisfies the training requirements for those who wish to register as a food safety system lead auditor with the CQI and IRCA Certified training under the food safety auditor scheme Food safety professionals with a responsibility to design, implement and manage a Food Safety Management System that meets the requirements of ISO 22000 Food safety auditors who have been looking to enhance their auditing knowledge and skills or looking to achieve formal recognition for the skills and knowledge that they possess. Auditors, from any organisation in the food chain, who need to lead audits and audit teams, both in their own organisation and in others, such as suppliers, where there is a requirement to audit Food Safety Management Systems against ISO 22000 Prior Knowledge Those attending this course are expected to have prior knowledge of the following: Knowledge of the principles of food safety management including pre-requisite programs and HACCP The Plan, Do, Check, Act (PDCA) cycle The relationship between food safety management and the provision of safe food Awareness of common examples of relevant national and local FSMS legislation (in the food sector and country relevant to the delegate) Knowledge of the requirements of ISO 22000 and the commonly used food safety management terms and definitions. Course content PDCA cycle and its use within an FSMS Terms and definition used in ISO 22000 pre-requisite standards Maintaining and retaining documented information The relationship between ISO 22000 & ISO 22002 series of pre-requisite standards 1st, 2nd and 3rd party audits Benefits of third party accredited certification The audit processes Auditor responsibilities Planning and conducting an audit Auditing Food Safety Management System requirements Generating audit findings Reporting and following up the audit Discuss the content and relationship of FSSC with ISO 22000 Discuss the broadened pre-requisites of ISO 22000 and the additional requirements to meet GFSI recognised certification What are the benefits This course is designed not only to help people perform food safety audits, but also to develop delegates’ wider understanding of food safety management systems design and implementation. It will help delegates understand how HACCP can be embedded into the Food Safety Management System of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an Auditor, Lead Auditor or Principal Auditor with CQI and IRCA Certified training under the food safety auditor scheme. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are professional practitioners in the food sector, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide variety of food industry organisations such as primary food processing, food manufacturing, retailing and catering. They have cut their teeth within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering robust food safety management systems and customer confidence. Certification Delegates successfully completing the course, including the examination will be awarded a CQI and IRCA training accredited certificate. (2339)

£1,550.00 ex vat
IATF 16949:2016 Lead QMS Auditor

Introduction IATF 16949:2016 Lead QMS Auditor Course This classroom-based course has been completely revised to meet the requirements of both ISO 9001:2015 and IATF 16949:2016. These two standards contain significantly enhanced requirements from the earlier version of automotive quality standard ISO/TS 16949:2009. This new revision has expanded the requirement for suppliers to the automotive industry to become registered to IATF 16949:2016. These requirements pertain to design and development, production and when relevant, installation and service of automotive-related products throughout the automotive supply chain. Duration 5 Days, 08.30 – 18.00 (Days 1 to 4) 08.30 – 16:00 (Day 5) Who should attend? This five-day course immerses the participant in all aspects of conducting first, second and third-party assessments of automotive quality management systems and will benefit those individuals who Want to become Certified Lead Auditors Wish to improve their auditing skills Want to become more familiar with ISO 9001:2015 and IATF 16949:2016 in order to perform evaluations of their processes Are responsible to perform assessments of their suppliers Manage the internal audit process for their organisations Are current internal auditors who wish to upgrade their skills Prior knowledge It is strongly suggested for delegates to gain the most from this course, a working knowledge of ISO/TS 16949:2009 and /or delegates a familiarity with the newly issued standards, IATF 16949:2016 and ISO 9001:2015. Additionally, exposure to auditing prior to attending this course and knowledge of the automotive core tools is recommended. Undertaking an ISO 9001:2015 Foundation course is highly recommended. Please contact enquiries@iqmslearning.co.uk for details. Course content Attendees of this course will learn to audit to the requirements of the standards using the automotive process approach. The course includes methods for auditing the automotive core tools; FMEA, SPC, MSA, PPAP and APQP. Utilising the principles defined in ISO 19011, the international standard which defines the guidelines for conducting audits of management systems, participants will learn to audit to the requirements of IATF 16949:2016 and ISO 9001:2015 using fundamental process-based auditing techniques. The course leads the participants through the entire audit cycle: Initiation, Planning, Conducting, Evaluation, Reporting and Follow up. The course employs a variety of techniques including interactive workshops, simulated audits situations, tutorials and case studies. These methods facilitate the development of the necessary skills to plan, lead and conduct a third party audit including: Develop practical audit skills to facilitate value-added audits Enhance evaluation and communication skills necessary to conduct effective audits Refine reporting skills to document value-added audit findings Validate corrective actions for effectiveness This training concentrates primarily on external second and third-party audits and includes continuous assessment of attendee understanding and an exam on the final day. Discussion of how to manage and conduct supplier assessments is also a component of this training. This course utilises the newly revised IATF16949:2016 as the reference standard for Automotive Quality Management Systems. By attending this course, delegates will gain an understanding how to audit using the automotive process approach, as well as the ability to audit the customer-specific requirements defined by the OEM’s. What are the benefits? Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with CQI and IRCA Certified Training under the QMS 2015 scheme. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have an unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2334)

ISO 27001:2013 Lead Auditor

Introduction to ISO 27001:2013 Lead Auditor Course This intensive, challenging and highly interactive training program is for those people who require an in-depth understanding of the ISO 27001:2013 and associated standards, and the range of auditing techniques and protocols associated with the lead auditor role. Every organisation understands the importance of managing and taking care of its information securely, including legal, contractual and moral requirements to do so. On completing the course, students will have an appreciation of the importance of controlling Information Security in all types of business; detailed knowledge of ISO 27001:2013 Information Security Requirements and a detailed understanding of the principal requirements for auditing Information Security Management Systems (ISMS). This intensive, challenging and highly interactive training program is for those people who require an in-depth understanding of the ISO 27001:2013 Duration 5 Days, 08:30 – 18:00 (days 1-4), 08:30 – 14:00 (day 5) Who should attend? This course satisfies the training requirements for those who wish to register as an ISMS lead auditor with the IRCA. It is also essential for anyone involved in managing information and with a responsibility to design, implement and manage an ISMS management system that meets the requirements of ISO 27001:2013. Other people who have found this course useful in the past have been internal ISMS auditors who have been looking to enhance their auditing knowledge and skills, and those looking to achieve formal recognition for the skills and knowledge that they possess. Course objectives The course objectives are to provide interpretation and understanding of Information Security Management Systems (ISMS), ISO 27001:2013 and auditing ISMS. The course is aimed at all levels of personnel from senior management to supervisors, who are concerned with the information security in their organisation. The course will also equip delegates with a sound knowledge of the requirements of ISO 27001:2013 and knowledge of associated standards. Course content Introduction to Information Security Detailed content of ISO 27001:2013 Similarities with other management systems standards Information Security Management Issues including operational control Information Security Audit Skills Practical exercises and feedback What are the benefits The course is designed not only to help people perform capable and value-adding quality audits but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular, it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organisation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the IRCA under the ISMS scheme. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled experience in information security management systems design and implementation, including ISO 27001:2013. They are qualified and experienced auditors with extensive practical management experience across a wide range of businesses. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.

IMS Auditor (Quality/Environment)

Introduction to IMS Auditor (Quality/Environment) Course This integrated management systems internal auditor programme combines the disciplines of quality and environmental management systems. The course is based on auditing to the ISO 9001:2015 and ISO 14001:2015 standards. This interactive three-day training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing for quality and environmental management systems. The modern management systems’ auditor needs to be trained not only on procedural auditing, but also be able to audit processes with an emphasis on a risk-based approach. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement. Duration 3 days, 9.00 – 17.30 Prior knowledge The course does not require any past auditing or quality/environmental management system experience. Who should attend? This course is an essential for those who will undertake internal integrated management system audits based on the ISO 9001:2015 and ISO 14001:2015 standards, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality and environmental issues in order to understand how they can improve their overall contribution to the success of the business. Course objectives Upon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001 and ISO 14001:2015 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2015 quality and ISO 14001:2015 environmental Management System requirements Plan-Do-Check-Act methodology Quality and environmental management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefits Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements. Certification Delegates successfully completing the course will be awarded an iqms Learning Integrated Management System (IMS) Auditor certificate.

IATF 16949:2016 Internal Auditor

Introduction to IATF 16949:2016 Internal Auditor Course Learn how to perform effective Internal and Supply Chain Audits of your organisation’s Quality Management System against the enhanced requirements of the Automotive Industry Quality Standard IATF 16949:2016. This specially extended 3-day course, based on ISO 9001:2015 and IATF 16949:2016 requirements: Explores both standards Examines the ability to audit customer-specific requirements by the OEM’s Examines how the performance of Core Analytical Tools are evaluated Develops in the Learner a comprehensive working knowledge of the enhanced Auditing Skills required to facilitate Value Added Audits in the Automotive Sector and its Supply Chain Duration 3 Days, 09.00 – 17.00 Who should attend? This course will benefit experienced auditors looking to upgrade their audit skills and become familiar with the requirements of both ISO 9001:2015 and IATF 16949:2016. Those new to auditing will also gain the knowledge to conduct audits to the Automotive Industry requirements. Delegates will learn to audit the requirements of the standards using the automotive process approach. Prior knowledge While there are no formal pre-requisites, it is strongly suggested for delegates to gain the most from this course, a knowledge of ISO 9001:2015. We recommend our ISO 9001:2015 Foundation course as a minimum level of awareness of the current quality standard associated with this course. Course objectives The course utilises a variety of teaching methods including interactive workshops, simulated audits, tutorials and case studies. These methods facilitate the development of the necessary skills to conduct an effective internal audit including: Develop practical audit skills to facilitate value-added audits Enhance evaluation and communication skills necessary to conduct effective audits Refine reporting skills to document value-added audit findings, and validate corrective actions for effectiveness This course utilises the newly revised IATF16949:2016 as the reference standard for Automotive Quality Management Systems. By attending this course, delegates will gain an understanding of how to audit using the automotive process approach, as well as the ability to audit the customer-specific requirements defined by the OEM’s. Course content Review of IATF 16949:2016 Quality Management System criteria Discussion of the automotive process approach and its relevance to customer satisfaction and business performance Relationship of the core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016 and how the core quality tools are evaluated as part of Internal Audits Co-ordinating an effective process-based audit program Prioritising audit frequency based on risk Developing effective process-based auditing techniques Development of process-based auditor working documents (i.e. checklists) Practising process-based auditing skills using interactive workshops Evaluating the significance of audit findings and their impact on business performance and customer satisfaction Development of communication skills and techniques necessary for the presentation of audit findings Writing value-added non-conformity statements Developing, implementing and verifying corrective actions Auditing continual improvement programs and business objectives What are the benefits? Organisations that are currently registered to ISO/TS 16949:2009 must complete their transition to IATF 16949:2016 by September 2018 or they run the risk of having their registration lapse which could have implications on their ability to continue as an approved supplier to the OEM’s. This new revision has expanded the requirement for suppliers to the automotive industry to become registered to IATF 16949:2016 rather than simply demonstrate conformance. These requirements pertain to any organisation that performs design and development, production and when relevant, installation and service of automotive-related products. Audit of suppliers is a new requirement of IATF 16949:2016. The audit methods and principles learned in this course are directly applicable to supplier auditing. Specific situations where supplier auditing may differ from internal audits will also be discussed during the course. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have extensive experience in Quality Management in the automotive sector. Their direct practitioner experience enables them to make the course more interesting by using relevant examples and case studies during workshop discussions. Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, the Middle East, Asia and the Americas. Certification By completing this course delegates will be awarded an IQMS Learning certificate.

BRCGS Global Standard for Storage & Distribution Issue 3 to 4 Conversion for Sites

Introduction to BRCGS Global Standard for Storage & Distribution Issue 3 to 4 Conversion for Sites The new Global Standard for Storage & Distribution Issue 4 was launched on 2nd November 2020. It ensures the quality and safety of products during their storage and distribution throughout the supply chain. This new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products. Duration 1 Day, 09.00 – 18.00 Who should attend? Technical & quality managers and their teams from manufacturing or retail, BRCGS Professionals who are familiar with and/ or have attended a Storage and Distribution Issue 3 course. Prior knowledge Delegates must have read and reviewed a copy of the standard which can be downloaded free of charge from http://www.brcgsbookshop.com/. Course summary This one-day course will provide delegates with an in-depth understanding of the revisions to the format and content of Issue 4, including particular reference to the changes made in response to the issues and concerns of the logistics industry. The course is designed to equip delegates with the skills and knowledge to successfully implement Issue 4 of the standard at their site. Course format This course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post course assessment. Key learning objectives At the end of the course, delegates will be able to: Identify the aims of the BRCGS scheme Explain how to meet the requirements of the Standard Describe what to expect from your BRCGS audit Recognise the changes to the protocol of the Standard Utilise and understand the benefits of the BRCGS resources Identify and explain changes to Standard from Issue 3 to Issue 4 What are the benefits? On successful completion, delegates will understand the reasons for changes to the standard, including industry developments, changes to the format as well as changes to existing clauses, new requirements and clauses. Delegates will know how the audit process should now be carried about and reported and be able to explain how the changes will benefit retailers, manufacturers, auditors and consumers. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by BRCGS, CQI & IRCA and RSPH. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail. Certification This BRCGS course carries the following Assessment: 25 question exam; Pass mark 60%. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

BRCGS Global Standard for Food Safety Issue 8 Sites Training

Introduction to BRCGS Global Standard for Food Safety Issue 8 Sites Training This course has been designed to enable delegates to gain a full understanding of the general principles of the Standard and how to comply with the requirements. Delegates will also gain an understanding of what to expect during the process of certification and actions needed prior to, during and after the audit. Duration 2 Day, 09.00 – 18.00 Who should attend? This course is aimed at: Technical and Quality managers and their teams from manufacturing and retailing sites Retailers Consultants BRCGS Global Standard professionals Prior knowledge Delegates must have read and reviewed a copy of the Global Standard for Food Safety Issue 8, a link to download this will be sent to them prior to the course commencing Course objectives To provide delegates with an understanding of The scope of companies and products covered by the Standard What is required to comply with the requirements of the Standard Preparing for an audit to the Standard The protocol for audits to the Standard What are the benefits? This course forms part of the BRCGS Global Standards Professional suite, a learning programme which will give you international recognition for the key skills and knowledge essential for product safety management. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by the BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the course and examination will be awarded a BRCGS Certificate issued by the BRCGS.

HABC Level 2 HACCP for Manufacturing (RQF)

Introduction to HABC Level 2 HACCP for Manufacturing (RQF) Course The HABC Level 2 Award in HACCP for Food Manufacturing (RQF) is aimed at those working in a food manufacturing environment. The qualification is intended for delegates already working in food manufacturing and those who are preparing to work in the industry. This qualification covers the principles of HACCP including the procedures required to develop HACCP and how the principles are applied in a food production environment. Duration 1 Day, 09:30 – 17:00 Who should attend? The Level 2 Certificate in HACCP is appropriate for all persons employed in food and food-related businesses that need to have an understanding of HACCP principles. Prior knowledge There are no prerequisites for this qualification, although it is recommended that learners already hold a Level 2 Award in Food Safety in Manufacturing or equivalent and have a minimum of Level 1 in literacy/English or equivalent. Course objectives The objective of the qualification is to support those who are or will be part of a HACCP (hazard analysis and critical control points) team within a manufacturing environment. Course content Introduction to HACCP Prerequisite programs Intended use of products Process flow diagrams Hazard analysis Determining Critical Control Points Determining Critical limits HACCP Monitoring Corrective actions Verification and validation HACCP Documentation HACCP Review What are the benefits On successful completion, delegates will have a good awareness of HACCP principles. Delegates will be able to identify the procedures required to develop HACCP and understand how the principles are applied in a food production environment. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have substantial experience in the understanding of HACCP and related legislation. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates completing the HABC Level 2 HACCP for Manufacturing (RQF) course and examination will be awarded a Highfield Qualifications certificate.  Qualification Number: 603/2196/9.  The RQF is a qualification framework regulated by Ofqual.  It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

BRCGS Global Standard for Storage & Distribution Issue 3 to 4 Conversion for Auditors

Introduction to BRCGS Global Standard for Storage & Distribution Issue 3 to 4 Conversion for Auditors The Global Standard for Storage & Distribution Issue 4, launched on 2nd November 2020, reflects best practices and facilitates a process of continual improvement through well-designed risk-based product safety management systems. It ensures the quality and safety of products during storage and distribution throughout the supply chain. This new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products. Duration 2 Days, 09.00 – 18.00 Who should attend? Existing auditors of Issue 3 of the Storage & Distribution standard Certification Body Scheme Managers Consultants Technical & Quality Managers from sites who wish to gain a deeper understanding of the Global Standard’s audit process and changes from Issue 3. Prior knowledge Delegates should have read and reviewed a copy of the new BRCGS Global Standard before attending the course. The standard is available free of charge from the BRCGS Bookshop from August 2018. Course summary The intention of the course is to enable delegates to gain a full understanding of the principles and requirements of the Standard and changes from Issue 3, including fundamental clauses, and statements of intent. Delegates will also review how to undertake a Global Standards audit, including planning and reporting of the audit. Course format This course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post-course assessment. Course objectives At the end of the course, delegates will be able to: List the aims of the BRCGS scheme Describe the format, scope and structure of the Standards Effectively audit the requirements of the Standard Complete the BRCGS audit and write the audit report Identify and explain changes to the Standard from Issue 3 – Issue 4 Utilise and understand the benefits of the BRCGS resources In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have approved training providers, approved by BRCGS, CQI & IRCA and RSPH. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail. Certification This BRCGS course carries the following Assessment: 50 question exam: pass mark 75%. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

ISO 31000:2018 Foundation

Introduction to ISO 31000:2018 Foundation course This course is appropriate for any organisation regardless of its size, activity or sector and is ideal for those with little or no understanding of risk management wanting to understand what risk management is and how to begin the process using ISO 31000:2018 as a tool for managing risk. Managers who are required to train others to assist with the risk system and Operational personnel who are required to implement risk management for their area of responsibility. Duration 1 Day, 09.00 – 17.00 Who should attend? This course aims to provide delegates with the skills and knowledge to: Understand the intent and benefits of applying a structured approach to managing Risk within their organisation Understand the terms, definitions and principles used in risk management Apply the risk management methodology outlined in ISO 31000, to identify, assess, treat and monitor risks within their area of responsibility and accountability Understand emerging business trends that will influence the value and importance of managing risks proactively in the future Course content Risk Management fundamentals Risk-based thinking, structure of ISO 31000 standard, terminology and principles Risk Management framework Risk Management process Communication and consultation, identification, analysis and evaluate of risks Mitigation and monitoring of risks Risk Management and future trends Business and risk management trends What are the benefits? On successful completion of this course, participants should be able to: Describe the purpose and structure of the Risk Management Standard ISO 31000 Define the terms, definitions and principles of effective risk management Apply a risk management process to identify, analyse, evaluate, treat and monitor risks Recognise emerging business trends that will influence the value and importance of managing risks proactively in the future In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have extensive experience in the environmental management systems across a wide range of sectors including manufacturing, service and professional organisations including Local and National government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas. Certification All delegates will be awarded a certificate verifying attendance and completion of the course.

HABC Level 3 Award in Food Safety in Manufacturing

Introduction to HABC Level 3 Award in Food Safety in Manufacturing Course The HABC Level 3 Award in Food Safety Management for Manufacturing is a qualification aimed at learners who are at, or wish to progress to, a higher or supervisory level within a food manufacturing business and who need a comprehensive understanding of food safety. Duration 3 Days, 09:00 – 17:00 Who should attend? This qualification is aimed at supervisors, team leaders and line managers in production or quality in food manufacturing or storage and distribution. Prior knowledge It is recommended that candidates have a basic understanding of food safety and/or HACCP prior to attending this course. Recommended Reading Supervising Food Safety (Level 3), Sprenger, R.A. Highfield.co.uk Ltd Course Objectives Understand the requirements for ensuring compliance with food safety legislation Understand the application and monitoring of good personal hygiene practice, training and competency Understand the application and monitoring of good practice to keep work areas clean hygienic and free from pests Understand the application and monitoring of good practice regarding contamination microbiology and temperature control Course Content Ensuring compliance with food safety legislation The application and monitoring of good hygiene practice How to implement food safety management procedures The application and monitoring of good practise regarding contamination, microbiology and temperature control What are the benefits The course will provide delegates with a knowledge and understanding of food safety principles and practices, and will enable candidates to identify problem areas and to recommend solutions. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors have substantial experience in the understanding of HACCP and related legislation. They are qualified and experienced with extensive practical knowledge across a wide range of sectors in manufacturing, catering and retail. Certification Delegates successfully completing the Highfield Level 3 Award in Food Safety in Manufacturing (RQF) course and examination will be awarded a Highfield Qualifications certificate. Qualification Number: 603/2088/6. The RQF is a qualification framework regulated by Ofqual. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

BRCGS Global Standard for Storage & Distribution Issue 4 Sites Training

Introduction to BRCGS Global Standard for Storage & Distribution Issue 4 Sites Training Course  The new Global Standard for Storage & Distribution Issue 4 was launched on 2nd November 2020. It ensures the quality and safety of products during their storage and distribution throughout the supply chain. The new Standard is specifically designed for logistics operations dealing with Food, Packaging, and Consumer Products. Duration 2 Days, 09.00 – 18.00 Who should attend? Technical & Quality Managers and their teams from manufacturing, retailing, and BRCGS Professionals. Prior knowledge Delegates must have read and reviewed a copy of the standard which can be downloaded free of charge from http://www.brcgsbookshop.com/. Course summary The intention of the course is to enable delegates to gain a full understanding of the general principles of the Standard, and how to comply with the requirements. Delegates will also gain an understanding of what to expect during the process of certification, and actions needed prior to, during and after the audit. This course is developed in modules and formatted for virtual or face to face learning. This blended approach reinforces understanding with individual and group activities including case study exercises and a post course assessment. Course objectives This two-day course will provide delegates with an in-depth understanding of the revisions to the format and content of Issue 4, including particular reference to the changes made in response to the issues and concerns of the logistics industry. The course is designed to equip delegates with the skills and knowledge to successfully implement Issue 4 of the standard at their site. Key learning objectives: At the end of the course, delegates will be able to: Identify the aims of the BRCGS schemeExplain how to meet the requirements if the StandardDescribe what to expect from your BRCGS auditUtilise and understand the benefits of the BRCGS resources In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course tutors are approved training providers, approved by BRCGS. They are qualified and experienced with extensive practical knowledge across a wide range of sectors including food manufacturing, catering and retail. Certification This BRCGS course carries the following Assessment: 50 question exam: pass mark 75%. Delegates successfully completing the course will be awarded a BRCGS Certificate issued by the BRCGS.

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